Logo for BizTek People, Inc.

Bilingual Japanese Customer service

BizTek People, Inc.

Role overview

Qualifications

  • Japanese fluency (verbal and written)
  • Excellent communication skills
  • Knowledge of Microsoft Office Suite
  • High School diploma or GED

Responsibilities

  • Provide telephone-based customer service to bank clients, handling inquiries and online banking support
  • Perform wire transfer processing
  • Resolve client inquiries and analyze risk using bank documents and agreements
  • Handle administrative tasks

Key facts

Hard skills

Digital Banking Wire Transfer Help Desk Support Customer Inquiries Risk Analysis

Other skills

  • Decision Making
  • Microsoft Office
  • Administrative Functions
  • Physical Flexibility
  • Communication

About the company

BizTek People, Inc. logo

BizTek People, Inc.

IT Services & IT Consulting

BizTek People is a premier woman and minority owned high-end technology staffing firm headquartered in downtown Portland, Oregon. With a personal commitment to excellence from each one of us, we're here to ensure that our clients receive the most competent solutions for all their business and technology needs. We operate in the following verticals: - Project Management Practice - Technology Consulting Practice - Big Data Practice - Product Development Practice BizTek is known for our holistic principles, integrating business, technology, and people. We support local charities such as the Juvenile Diabetes Research Foundation (JDRF) and Oregon Repertory Singers (ORS). BizTek has been on the Portland Business Journal's "Fastest Growing Companies"​ list for 3 years in a row! If you are looking to grow with us, please send your resume and inquiry to info@biztekpeople.com.

Company details

Company typeSME
IndustryIT Services & IT Consulting
Company size201 - 500

Links

Website LinkedIn See all jobs

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Job description

An international bank is seeking the bilingual Japanese Customer Service Associate, who is responsible for providing a telephone service customer service to the bank’s client.


Responsibility includes;
  • Handle banking inquiries,
  • Provide online banking support.
  • Performs wire transfer processing.
  • Solve client inquiries.
  • Utilize Bank documents and agreements to make decisions and analyze risk.
  • Administrative tasks.


Requirements

Working Hour: 6:00am-2:30pm(PST) or 2:30-11:00pm(PST)
Work from home option

Excellent communication skills
Flexibility and willingness to work any schedule
Knowledge of Microsoft Office Suite
High School diploma or G.E.D
Japanese fluency (Verbal and Written) is Must

Benefits

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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