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Bilingual Japanese Customer service

BizTek People, Inc.

Key Facts

Remote From: 
California (USA)
Category:  Customer Support
Full time
Japanese

Other Skills

  • •
    Decision Making
  • •
    Microsoft Office
  • •
    Administrative Functions
  • •
    Physical Flexibility
  • •
    Communication

Roles & Responsibilities

  • Japanese fluency (verbal and written)
  • Excellent communication skills
  • Knowledge of Microsoft Office Suite
  • High School diploma or GED

Requirements:

  • Provide telephone-based customer service to bank clients, handling inquiries and online banking support
  • Perform wire transfer processing
  • Resolve client inquiries and analyze risk using bank documents and agreements
  • Handle administrative tasks

Job description

An international bank is seeking the bilingual Japanese Customer Service Associate, who is responsible for providing a telephone service customer service to the bank’s client.


Responsibility includes;
  • Handle banking inquiries,
  • Provide online banking support.
  • Performs wire transfer processing.
  • Solve client inquiries.
  • Utilize Bank documents and agreements to make decisions and analyze risk.
  • Administrative tasks.


Requirements

Working Hour: 6:00am-2:30pm(PST) or 2:30-11:00pm(PST)
Work from home option

Excellent communication skills
Flexibility and willingness to work any schedule
Knowledge of Microsoft Office Suite
High School diploma or G.E.D
Japanese fluency (Verbal and Written) is Must

Benefits

Full benefit
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