Technical Specialist, Enterprise Accounts

Role Overview

The Technical Specialist, Enterprise Accounts is a trusted technical advisor responsible for validating, architecting, and demonstrating complex Autodesk solutions for enterprise customers within a defined industry or vertical. This role partners closely with Enterprise Account Executives (EAEs), Account Technical Leads (ATLs), and Customer Success teams to align technical solutions to customer business outcomes.

Operating at a fully proficient level, this role leads advanced technical engagements, supports pilots and proof‑of‑concepts, contributes reusable technical content, and mentors junior specialists. While primarily aligned to a core vertical, the role may also support multi‑industry expansion efforts where broader technical coverage is needed.

Key Responsibilities

Customer Advising & Solution Architecture

• Serve as a trusted technical advisor, aligning Autodesk solutions to customer business objectives.
• Partner with ATLs to contribute domain expertise to the creation and delivery of the Customer Technical Vision (CTV).
• Architect end‑to‑end technical solutions that address complex enterprise workflows and business challenges.

Technical Demonstrations & Validation

• Lead high‑impact, customized technical demonstrations and ROI‑based solution storytelling.
• Design and execute pilots and proof‑of‑concepts, ensuring technical feasibility and success criteria alignment.
• Address complex technical objections and guide customers through validation decisions.

Commercial & Proposal Support

• Architect technical components of enterprise proposals involving multiple Autodesk products.
• Quantify business impact, technical value, and integration considerations to support deal progression.

Domain Expertise & Enablement

• Apply deep industry or vertical expertise to solution design and customer engagement.
• Build highly customized demo assets tailored to key enterprise customers and strategic opportunities.
• Create reusable technical assets, documentation, and enablement content to scale best practices.
• Contribute to thought leadership through internal forums, customer sessions, and webinars.

Cross‑Functional Collaboration

• Partner with EAEs, ATLs, Customer Success Managers (CSMs), and Product teams to support account strategies and long‑term customer success.
• Provide structured feedback to Product Marketing and Engineering on customer needs, product gaps, and competitive insights.
• Mentor junior technical specialists and contribute to team capability development.

Required Qualifications

• 5–8+ years of experience in a technical pre‑sales, solutions architecture, technical consulting, or similar customer‑facing technical role
• Demonstrated experience supporting enterprise‑level customers with complex, multi‑product solutions
• Strong technical acumen with the ability to architect, validate, and explain sophisticated solutions
• Proven ability to deliver executive‑level technical storytelling and influence technical and business stakeholders
• Experience leading technical demonstrations, pilots, or proof‑of‑concept engagements
• Strong analytical and problem‑solving skills with the ability to align technology to business outcomes
• Excellent collaboration and communication skills across sales, technical, and customer success teams

Preferred Qualifications

• Experience within Autodesk‑relevant industries (e.g., AEC, Manufacturing, Media & Entertainment, or Construction)
• Prior experience mentoring or coaching junior technical professionals
• Experience contributing reusable demo assets, enablement content, or technical thought leadership
• Familiarity with ROI modeling, value engineering, or business case development
• Exposure to enterprise SaaS platforms, cloud‑based solutions, or complex system integrations

RS27

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About Autodesk

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