Senior Technical Account Manager

Are you excited by the prospect of working with innovative security products?

Are you passionate about being a technical evangelist & growing customers business?

Join our innovative Application Security Product division!

You'll work with customers to address their needs in API Security, implementing our solutions for maximum impact. Our customers rely on our platform for some of their most critical infrastructure.

Partner with the best

You'll apply your problem-solving ability, empathy, creativity, and cybersecurity knowledge to help map APIs, assess exposure, showcase attacks patterns and indicators of compromise, and drive impact.

As a Technical Account Manager, you will be responsible for:

• Owning the technical relationship with customers from onboarding through renewal
• Delivering technical deep-dives and custom product demonstrations to both security teams and executive-level decision-makers.
• Familiarizing yourself with customer environments, requirements, and milestones in order to help drive value
• Keeping clients regularly updated on new security features, updates, and the overarching product roadmap
• Partnering with Akamai's internal Product, Engineering, and Support teams to expedite bug fixes and requested features
• Driving successful product adoption by aligning platform capabilities with client security goals, ensuring measurable value, reduced API risk exposure, and high annual renewal rates

Do what you love

To be successful in this role you will:

• Have good understanding of common API vulnerabilities (such as the OWASP API Security Top 10), indicators of compromise, and web application attack patterns
• Possess understanding of AppSec principles and how they integrate into the software/application development lifecycle (SDLC)
• Have experience with HTTP/HTTPS protocols, REST/GraphQL API architectures, and robust authentication/authorization mechanisms (OAuth 2.0, OIDC, JWT, SAML, and API keys)
• Have experience and a successful track record in the security industry with large enterprise customers
• Have excellent knowledge and experience with a wide variety of cloud and cybersecurity solutions
• Have excellent written and verbal communication, listening, and presentation skills

About us

At Akamai, we make life better for billions of people, trillions of times a day.
Whether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.

Our focus is simple:
Cloud and Edge: Running apps closer to users for instant performance.
Security: Neutralizing threats before they ever reach your data.
Content Delivery: Scaling the world's biggest moments without a glitch.
AI: Enabling our customers to build, secure, and scale AI apps on the world's most distributed cloud platform.

At Akamai, we don't just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And we're the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works.

Benefits at Akamai: We support your health, well-being, finances, and life beyond work. See our benefits.

FlexBase adapts to your job's needs

Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work.

We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.