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Technical Account Manager

Incubyte

Role overview

Qualifications

  • A dev background — enough technical depth to understand engineering trade-offs, speak credibly with engineers
  • Excellent communication and interpersonal skills
  • Prior experience in sales or a client-facing capacity
  • Technical/Engineering background or MBA preferred

Responsibilities

  • Manage and drive technical programs from initiation to delivery
  • Collaborate effectively with engineering, product, and other cross-functional teams
  • Proactively identify and mitigate risks and dependencies
  • Track and communicate project status, progress, and key milestones to stakeholders

Key facts

Hard skills

Project Management Scrum (Software Development) JIRA Atlassian Confluence Continuous Improvement Process Property Ownership

Other skills

  • Technical Curiosity
  • Sales
  • Communication
  • Social Skills
  • Problem Solving

About the company

Incubyte logo

Incubyte

Software Development

We incubate high-quality, dedicated software engineering teams for our clients, where we design software, design the team a well as the organization strategy required to successfully release products that are relevant today as well as tomorrow. Got a working product already? - Scale-up and reach new milestones - Modernize your software - Bring stability and predictability into how your product behaves Got a product idea? - Hire your engineering team - Go to market quickly - Iterate rapidly Got too many manual processes? - Develop solutions to optimize processes - Enable non-linear scale - Measure and monitor outcomes We are your engineering team. We’ll build what you need. And we’ll help you do it the right way. *How we work* We are software crafters. We are proud of the way we work and the code we write. We embrace and are evangelists of eXtreme Programming practices. We heavily believe in being a DevOps organization, where developers own the entire release cycle and thus own quality. And most importantly, we never stop learning! Founded by product professionals, our goal is to bring a product mindset into services. We strive to find people who are passionate about coding, learning and growing along with us. Join our team! We’re looking for full stack developers, automation QA engineers, data engineers, business analysts and salesforce expertise!

Company details

IndustrySoftware Development
Company size51 - 200

Links

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Job description

This is a remote position.

Experience Level

This role is ideal for professionals with a technical/engineering background who have transitioned into program management, client-facing, or pre-sales roles. We're looking for someone who can operate with minimal oversight, thrives in ownership-driven environments, and is equally comfortable in a room with engineers as in a room with clients evaluating a partnership.

 

What You'll Do as Account Manager

  • Manage and drive technical programs from initiation to delivery, ensuring projects are completed on time, within scope, and to a high standard of quality
  • Collaborate effectively with engineering, product, and other cross-functional teams to define project requirements, scope, and timelines
  • Proactively identify and mitigate risks and dependencies, escalating issues as needed
  • Track and communicate project status, progress, and key milestones to stakeholders
  • Facilitate clear communication and alignment across teams
  • Identify opportunities within existing and prospective client engagements, and pitch Incubyte's value add clearly — going beyond jargon to articulate real business impact
  • Build and maintain trust with clients through consistent, high-quality communication and delivery
  • Contribute to the continuous improvement of our program management processes


Requirements

What You'll Bring

  • A dev background — enough technical depth to understand engineering trade-offs, speak credibly with engineers, and translate technical work into business value
  • A strong desire to learn, take ownership, and collaborate effectively
  • Excellent communication and interpersonal skills — not just fluency in language, but the ability to communicate at the right level of abstraction and add real value in every conversation
  • Prior experience in sales or a client-facing capacity, with a demonstrated ability to identify opportunities and sell — pitching value, not just capability
  • Proven ability to manage projects and deliver results
  • Strong problem-solving skills and the ability to independently define and execute tasks
  • Technical/Engineering background or MBA preferred
  • Understanding of Agile methodologies, Scrum, and Sprints is a plus
  • Familiarity with tools like Jira and Confluence is a plus
  • Comfort working in a high-ownership.

What We Value

  • Extreme ownership – you take responsibility for outcomes and drive work end-to-end
  • Ability to execute independently and define problems, not just solve assigned tasks
  • A strong product mindset – willingness to talk to customers, understand problems deeply, and define direction when needed
  • The ability to build trust and sell value, not just deliver output
  • High standards, autonomy, and a bias toward action.

Benefits

Life at Incubyte ​

We are a remote-first company with structured flexibility. Teams commit to shared rhythms during core hours, ensuring smooth collaboration while maintaining autonomy. Twice a year, we come together in person for a co-working sprint and once a year for a retreat - with all travel expenses covered. 
Our environment is built for crafters: pairing, refactoring, experimenting with AI, and pushing the boundaries of software excellence. We are all lifelong learners, and our work is our passion. 
​

Perks

  • Dedicated learning & development budget. 
  • Sponsorship for conference talks. 
  • Comprehensive medical & term insurance. 
  • Employee-friendly leave policies. 
  • Home Office fund 
  • Medical Insurance 

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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