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Partnerships & User Acquisition Manager

Role overview

Qualifications

  • Growth mindset with a background in User Acquisition, Growth Marketing, or Partnership Management where success is measured by user numbers and scale
  • SMB expert with deep understanding of the SMB landscape and know-how to reach busy business owners
  • Systems thinker who builds scalable processes to enable 10x growth without 10x manual effort
  • Digital native comfortable with marketing automation, CRM tracking, and social media dynamics

Responsibilities

  • Build and manage a growth-first partner pipeline and scalable distribution plan focused on high-SMB membership organizations to drive enrolments
  • Develop and implement the Growth Playbook for onboarding and activation to ensure signed partnerships deliver immediate and sustained traffic
  • Create automated partner marketing toolkits and coordinate multi-channel campaigns (email, social, webinars, PR) to generate partner-sourced registrations
  • Analyze the funnel from partner referrals to LXP sign-up, report on CPA, activation rates, and total active users, and optimize based on data to improve quality and scale

About the company

UpSkill Digital logo

UpSkill Digital

Professional Training & Coaching

UpSkill Digital is a digital skills training agency creating a fresh and dynamic approach to training across the world. Our aim is to empower all businesses and individuals to succeed in the digital age. We at UpSkill Digital believe that keeping up to the pace of digital marketing best practices in order to have a competitive edge isn’t easy, but necessary. We offer tailored comprehensive digital modules on digital marketing, Google Analytics, social strategy, G Suite for work and many more. We’ve handpicked some of the best digital talent across multiple industries. We pride ourselves in our tailored approach to training, using trainers that are the very best in their areas of expertise. All of our trainers are certified digital experts or hands-on consultants. #UpSkillYourself and your team today.

Company details

Company typeStartup
IndustryProfessional Training & Coaching
Company size11 - 50

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Job description

About UpSkill Universe

UpSkill Universe is a global leader in AI-driven skills transformation and inclusive workforce development. Since 2015, we’ve designed and delivered award-winning digital skills, AI fluency and workforce development programmes for over 650,000 learners worldwide, partnering with organisations including Google, Sky, Walmart, HSBC and TikTok.

We design cutting-edge, scalable learning experiences that help enterprise organisations build AI capability, digital confidence and future-ready leadership. Our work sits at the intersection of AI, human performance and business impact.

As we continue to expand across the UK, Europe, US, Sub-Saharan Africa and Asia-Pacific, we are hiring a contract based part-time Partnerships & User Acquisition Manager to play a critical role in one of our exciting upcoming projects.


About the Role

We are looking for a part-time contract based (3 months) data-driven User Acquisition and Partnerships Manager to build a scalable growth engine for our AI-focused Learning Experience Platform (LXP). Your primary objective is to drive high volumes of SMB enrolments by leveraging the reach of major membership organisations. Instead of traditional one-to-one sales, you will focus on one-to-many distribution, creating automated and repeatable marketing playbooks that turn partner networks into a consistent stream of new users.


Core Responsibilities

1. Scalable Partnership Strategy & UA

  • High-Leverage Distribution: Build and manage a "growth-first" pipeline of partners including focusing on those with the largest active SMB memberships.

  • The "Growth Playbook": Develop a repeatable onboarding and activation framework for new partners to ensure every signed partnership results in immediate and sustained user traffic.

  • Segmented Acquisition: Tailor the LXP value proposition for specific cohorts (e.g., "AI for Accountants" for ICAEW vs. "AI for Tech Scale ups" for Tech Nation) to maximise conversion rates.

2. Growth Marketing & Channel Execution

  • Automated Partner Toolkits: Design and deploy "Plug & Play" marketing assets for partners, including white-label email sequences, social media kits, and webinar templates that require minimal effort from the partner to execute.

  • Multi-Channel Campaigns: Coordinate large-scale outreach via:

    • Email Marketing: Scheduled blasts through partner-owned databases.

    • Social Proof & Engagement: Using LinkedIn, X, and business forums to drive organic viral growth within the SMB community.

    • Targeted Digital Advertising: Running performance-based ads to supplement organic partner traffic.

  • Launch & Event PR: Orchestrate "earned media" moments around programme updates or tool launches to spike registration numbers.

3. Content-Led Conversion

  • Case Study & Testimonial Engine: Systematically capture success stories from SMBs using the LXP to create "Social Proof" assets that lower the friction for new users to sign up.

  • Value-First Outreach: Lead "Taster" webinars and digital workshops that provide immediate value, using them as a high-conversion top-of-funnel entry point to the LXP.

4. Funnel Optimisation & Analytics

  • Conversion Rate Optimisation (CRO): Analyse the user journey from partner referral to LXP sign-up, identifying and removing friction points in the registration process.

  • Data-Driven Reporting: Track and report on key growth metrics: Cost Per Acquisition (CPA), Partner Activation Rate, and Total Active Users.

  • Feedback Loops: Use data to identify which partner types or marketing channels are driving the highest quality users and double down on those segments.


About You

  • Growth Mindset: You come from a background in User Acquisition, Growth Marketing, or Partnership Management where "success" is measured by user numbers and scale.

  • SMB Expert: You have a deep understanding of the SMB landscape and know how to cut through the noise to reach busy business owners.

  • Systems Thinker: You don't just want to do things once; you want to build a process that allows for 10x growth without 10x the manual effort.

  • Digital Native: You are comfortable with marketing automation, CRM tracking, and social media dynamics.


How to Apply

If you are excited about this role and the opportunity to drive change in the AI landscape, we would love to hear from you.

Please submit your CV and portfolio on this job posting.

For questions, contact talent@upskilluniverse.com

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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