Logo for LeadStack Inc.

Accounts Receivable Analyst

Roles & Responsibilities

  • 3+ years of experience in accounts receivable, collections, or related finance role within a SaaS company, preferably a fast-growth tech company
  • Strong understanding of AR processes including cash application, collections, and dispute resolution
  • Excellent verbal and written communication skills with the ability to interact professionally with customers at all levels
  • Experience with ERP systems (Workday, NetSuite, SAP, or similar) and proficiency in Microsoft Excel including pivot tables and VLOOKUP

Requirements:

  • Execute end-to-end collections and dunning for assigned portfolios, proactively contacting customers and escalating as needed based on aging and risk
  • Serve as the primary contact for customer billing inquiries; collaborate with Sales and Customer Success to resolve issues and negotiate payment arrangements
  • Process and apply payments across multiple channels; research discrepancies and resolve disputes; reconcile accounts and investigate variances; coordinate with banking partners
  • Prepare AR aging and cash forecasting reports; contribute to cash flow forecasting, assist month-end close, and provide trend insights

Job description


Job Titles: Accounts Receivable Analyst
Location: Remote
Duration: 12 months Contract
Payrate: $60/hr - $70/hr on W2

 
Position Overview

  • We are seeking a detail-oriented and customer-focused Accounts Receivable Analyst to join our growing Finance team. In this role, you will manage our accounts receivable function by executing collections activities, processing payments, resolving customer billing inquiries, and supporting cash forecasting.
  • You will work in a fast-paced, hypergrowth environment with opportunities to drive process improvements and automation initiatives. This position plays a critical role in supporting our company's financial health and cash flow optimization.
 
Key Responsibilities
Collections & Dunning
  • Execute end-to-end collection activities for assigned customer portfolio, following established dunning schedules and escalation procedures
  • Proactively contact customers via phone, email, video conferencing, and SMS to secure timely payment of outstanding invoices
  • Monitor aging reports and prioritize collection efforts based on balance, risk, and strategic importance
  • Document all customer interactions and maintain accurate notes in the ERP/collection system
  • Identify at-risk accounts and escalate to management with recommended action plans
 
Customer Communication & Inquiry Management
  • Serve as the primary point of contact for customer billing and payment inquiries
  • Respond to customer questions regarding invoices, account balances, payment terms, and payment methods
  • Collaborate with Sales and Customer Success teams to resolve complex customer issues
  • Maintain professional and positive relationships with customers while achieving collection goals
  • Conduct customer calls and video meetings to discuss account status and negotiate payment arrangements
 
Cash Application
  • Process and apply customer payments accurately and timely across multiple payment channels
  • Research and resolve payment discrepancies, short payments, and unapplied cash
  • Reconcile customer accounts and investigate variances
  • Work with banking partners to resolve payment processing issues
 
Dispute Resolution
  • Investigate and resolve billing disputes by coordinating with internal stakeholders
  • Process credit memos, adjustments, and refunds in accordance with company policy
  • Track dispute trends and provide insights to improve billing accuracy
  • Maintain detailed documentation of dispute resolution activities
 
Reporting & Cash Forecasting
  • Prepare weekly and monthly AR aging reports and collection metrics
  • Contribute to cash flow forecasting by providing collection projections
  • Analyze AR trends and provide insights on customer payment behavior
  • Support month-end close activities including account reconciliations
  • Generate ad-hoc reports and analysis as requested by management
 
Required Qualifications
  • 3+ years of experience in accounts receivable, collections, or related finance role within a SaaS company, preferably a fast growth Tech company
  • Strong understanding of AR processes including cash application, collections, and dispute resolution
  • Excellent verbal and written communication skills with the ability to interact professionally with customers at all levels
  • Experience with ERP systems (Workday, NetSuite, SAP, or similar)
  • Proficiency in Microsoft Excel including pivot tables, VLOOKUP, and data analysis
  • Demonstrated ability to manage high-volume workload while maintaining accuracy and attention to detail
  • Strong problem-solving skills with a customer-service mindset
  • Ability to work independently and collaboratively in a fast-paced environment
 
Preferred Qualifications
  • Bachelors degree in Accounting, Finance, Business Administration, or related field
  • Experience in B2B
  • SaaS or technology company environment
  • Experience with collection automation platforms (Tesorio, HighRadius, or similar)
  • Familiarity with credit risk assessment and credit management processes
  • Experience working in a high-growth or hypergrowth company
  • Bilingual capabilities are a plus
 
If you have any questions, feel free to call me on (415) 322-5419or send an email on akarsh.yathiraj@leadstackinc.com

 
Thanks and Regards
Akarsh Yathiraj
Senior Recruiter
 
C. (415) 322-5419
D. (415) 322-5419
A. 611 Gateway Blvd, Ste 120
South San Francisco, CA 94080
W. www.leadstackinc.com
 

Accounts Payable/Receivable Manager Related jobs

Other jobs at LeadStack Inc.

We help you get seen. Not ignored.

We help you get seen faster — by the right people.

🚀

Auto-Apply

We apply for you — automatically and instantly.

Save time, skip forms, and stay on top of every opportunity. Because you can't get seen if you're not in the race.

✨

AI Match Feedback

Know your real match before you apply.

Get a detailed AI assessment of your profile against each job posting. Because getting seen starts with passing the filters.

Upgrade to Premium. Apply smarter and get noticed.

Upgrade to Premium

Join thousands of professionals who got noticed and hired faster.