Key Facts

Remote From:

Full time

10 - 10K yearly

English

Hard Skills

Outbound Calls Calendar Management Data Entry Digital File Management Social Media Social Media Management Transaction Processing (Computing) Market Analysis Contract Management Brochures Digital File Management Real Estate Market Analysis Social Media Canva (Software) Digital Marketing Google Workspace Mailchimp Organizational Structure Customer Relationship Building

Other Skills

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Time Management
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Scheduling
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Microsoft Office
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Client Confidentiality
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Multitasking
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Time Management
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Detail Oriented
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Verbal Communication Skills
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Computer Literacy

Roles & Responsibilities

Excellent verbal and written English communication skills
Prior experience in call handling and client communications
Familiarity with MLS systems, real estate terminology, contracts, and transaction processes; experience with real estate CRMs is highly preferred
Strong organizational skills, attention to detail, ability to manage multiple deadlines, and proficiency with Google Workspace and/or Microsoft Office; computer savvy and quick to learn new software

Requirements:

Manage inbound and outbound calls with buyers, sellers, tenants, brokers, lenders and other stakeholders, providing property information, showings updates, follow-ups, and transaction updates while maintaining professional phone etiquette
Maintain and update CRM systems (KVCORE, Follow Up Boss, Salesforce, HubSpot, or other real estate CRMs) and conduct lead qualification and follow-up via phone, email, and SMS campaigns
Assist with listing management including uploading property details to MLS, coordinating photography, ensuring listing accuracy, and preparing marketing materials (flyers, brochures, social media posts, email campaigns)
Coordinate transactions by communicating with escrow officers, lenders, inspectors, appraisers, and clients to ensure deadlines are met and maintain accurate records; serve as liaison between clients and the real estate team

Job description

A real estate virtual assistant works closely with real estate agents, brokers, property managers, investors, and clients to ensure smooth daily operations and successful property transactions. The Real Estate VA supports sales, marketing, administrative tasks, and client communications while helping maintain strong relationships with buyers, sellers, and vendors.

TASKS:

Managing inbound and outbound calls with buyers, sellers, tenants, brokers, lenders, and other stakeholders regarding property inquiries, showings, follow-ups, and transaction updates;
Maintaining excellent phone etiquette and professional communication at all times
Managing and updating CRM systems such as KVCORE, Follow Up Boss, Salesforce, HubSpot, or other real estate CRMs
Assisting with listing management, including uploading property details to MLS platforms, coordinating photography, and ensuring listing accuracy
Qualifying leads and conducting follow-ups via phone, email, and SMS campaigns
Providing administrative support that includes: data entry, appointment scheduling, email management, document preparation and contract assistance, calendar management and time-keeping
Coordinating transactions by communicating with escrow officers, lenders, inspectors, appraisers, and clients to ensure deadlines are met
Preparing marketing materials such as flyers, brochures, social media posts, and email campaigns
Managing social media accounts and online listings to enhance brand visibility
Maintaining accurate records of transactions, listings, and client communications
Establishing and nurturing professional relationships by acting as a primary liaison between clients and the real estate team
Ensuring confidentiality of client and company information at all times
Supporting property research, market analysis, and comparative market analysis (CMA) preparation.

Requirements

QUALIFICATIONS:

Must have excellent verbal and written English communication skills
Prior experience in call handling
Familiarity with real estate terminology, contracts, and transaction processes
Experience working with MLS systems and real estate CRMs is highly preferred
Experience working with Google Workspace and/or Microsoft Office is a plus
Knowledge of digital marketing tools (e.g., Canva, Mailchimp, social media platforms) is a plus
Strong attention to detail
Highly organized and able to manage multiple deadlines
Impartial and professional in handling confidential information
Computer savvy and comfortable learning new software tools
Open to working night shifts.

MINIMUM SYSTEM REQUIREMENTS:

PRIMARY SYSTEM

Computer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higher
Computer Memory/RAM: 8.00 GB
Computer Operating System: At least Windows 11 64-bit or macOS Ventura
Headset: Any USB-type headset with noise-cancelling feature
Camera: Capable of a clear and crisp video output

BACK-UP SYSTEM

OPTION 1 (BACKUP SYSTEM):

Computer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higher
Computer Memory/RAM: 8.00 GB
Computer Operating System: at least Windows 11 64-bit or macOS Ventura
Headset: Any USB-type headset with noise-cancelling feature (Optional)

OPTION 2 (POWER SUPPLY - UPS):

Must be capable of powering your work station for at least 3 hours
Typically a device with 240Wh or higher will be sufficient
Must be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup)

PRIMARY INTERNET CONNECTION

DSL / Fiber Connection - Minimum of 100mb/s contracted

BACK-UP INTERNET CONNECTION

Minimum of 20mb/s (Cell)

RECOMMENDED SYSTEM REQUIREMENTS

PRIMARY SYSTEM

Computer Processor: Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 or higher
Computer Memory/RAM: 16.00 GB
Computer Operating System: At least Windows 11 64-bit or macOS Tahoe
Headset: Any USB-type headset with noise-cancelling feature
Camera: Capable of a clear and crisp video output

BACK-UP SYSTEM

OPTION 1 (BACKUP SYSTEM):

Computer Processor: Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 or higher
Computer Memory/RAM: 16.00 GB
Computer Operating System: At least Windows 11 64-bit or macOS Tahoe
Headset: Any USB-type headset with noise-cancelling feature
Camera: Capable of a clear and crisp video output

OPTION 2 (POWER SUPPLY - UPS):

Must be capable of powering your work station for at least 3 hours
Typically a device with 240Wh or higher will be sufficient
Must be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup)