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Real Estate Virtual Assistant

Role overview

Qualifications

  • Excellent verbal and written English communication skills
  • Prior experience in call handling and client communications
  • Familiarity with MLS systems, real estate terminology, contracts, and transaction processes; experience with real estate CRMs is highly preferred
  • Strong organizational skills, attention to detail, ability to manage multiple deadlines, and proficiency with Google Workspace and/or Microsoft Office; computer savvy and quick to learn new software

Responsibilities

  • Manage inbound and outbound calls with buyers, sellers, tenants, brokers, lenders and other stakeholders, providing property information, showings updates, follow-ups, and transaction updates while maintaining professional phone etiquette
  • Maintain and update CRM systems (KVCORE, Follow Up Boss, Salesforce, HubSpot, or other real estate CRMs) and conduct lead qualification and follow-up via phone, email, and SMS campaigns
  • Assist with listing management including uploading property details to MLS, coordinating photography, ensuring listing accuracy, and preparing marketing materials (flyers, brochures, social media posts, email campaigns)
  • Coordinate transactions by communicating with escrow officers, lenders, inspectors, appraisers, and clients to ensure deadlines are met and maintain accurate records; serve as liaison between clients and the real estate team

About the company

Global Medical VA Careers logo

Global Medical VA Careers

Global Medical Virtual Assistants is one of the Philippines’ leading virtual assistant companies that shelter Filipino healthcare and corporate professionals who want to work from home. Founded by Beth Lachance, our organization aims to provide career opportunities for all aspiring Filipino professionals who want to pursue jobs that develop and maintain the continuity of their professional practice in the healthcare industry. We partner with growing and well-known healthcare professionals and institutions in the United States, providing globally competitive medical virtual services.

Company details

Company size501 - 1000

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Job description

A real estate virtual assistant works closely with real estate agents, brokers, property managers, investors, and clients to ensure smooth daily operations and successful property transactions. The Real Estate VA supports sales, marketing, administrative tasks, and client communications while helping maintain strong relationships with buyers, sellers, and vendors.

TASKS:

  • Managing inbound and outbound calls with buyers, sellers, tenants, brokers, lenders, and other stakeholders regarding property inquiries, showings, follow-ups, and transaction updates;
  • Maintaining excellent phone etiquette and professional communication at all times
  • Managing and updating CRM systems such as KVCORE, Follow Up Boss, Salesforce, HubSpot, or other real estate CRMs
  • Assisting with listing management, including uploading property details to MLS platforms, coordinating photography, and ensuring listing accuracy
  • Qualifying leads and conducting follow-ups via phone, email, and SMS campaigns
  • Providing administrative support that includes: data entry, appointment scheduling, email management, document preparation and contract assistance, calendar management and time-keeping
  • Coordinating transactions by communicating with escrow officers, lenders, inspectors, appraisers, and clients to ensure deadlines are met
  • Preparing marketing materials such as flyers, brochures, social media posts, and email campaigns
  • Managing social media accounts and online listings to enhance brand visibility
  • Maintaining accurate records of transactions, listings, and client communications
  • Establishing and nurturing professional relationships by acting as a primary liaison between clients and the real estate team
  • Ensuring confidentiality of client and company information at all times
  • Supporting property research, market analysis, and comparative market analysis (CMA) preparation.

Requirements

QUALIFICATIONS:

  • Must have excellent verbal and written English communication skills
  • Prior experience in call handling
  • Familiarity with real estate terminology, contracts, and transaction processes
  • Experience working with MLS systems and real estate CRMs is highly preferred
  • Experience working with Google Workspace and/or Microsoft Office is a plus
  • Knowledge of digital marketing tools (e.g., Canva, Mailchimp, social media platforms) is a plus
  • Strong attention to detail
  • Highly organized and able to manage multiple deadlines
  • Impartial and professional in handling confidential information
  • Computer savvy and comfortable learning new software tools
  • Open to working night shifts.

MINIMUM SYSTEM REQUIREMENTS:

  • PRIMARY SYSTEM
    • Computer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higher
    • Computer Memory/RAM: 8.00 GB
    • Computer Operating System: At least Windows 11 64-bit or macOS Ventura
    • Headset: Any USB-type headset with noise-cancelling feature
    • Camera: Capable of a clear and crisp video output
  • BACK-UP SYSTEM
    • OPTION 1 (BACKUP SYSTEM):
      • Computer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higher
      • Computer Memory/RAM: 8.00 GB
      • Computer Operating System: at least Windows 11 64-bit or macOS Ventura
      • Headset: Any USB-type headset with noise-cancelling feature (Optional)
    • OPTION 2 (POWER SUPPLY - UPS):
      • Must be capable of powering your work station for at least 3 hours
      • Typically a device with 240Wh or higher will be sufficient
      • Must be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup)
  • PRIMARY INTERNET CONNECTION
    • DSL / Fiber Connection - Minimum of 100mb/s contracted
  • BACK-UP INTERNET CONNECTION
    • Minimum of 20mb/s (Cell)

RECOMMENDED SYSTEM REQUIREMENTS

  • PRIMARY SYSTEM
    • Computer Processor: Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 or higher
    • Computer Memory/RAM: 16.00 GB
    • Computer Operating System: At least Windows 11 64-bit or macOS Tahoe
    • Headset: Any USB-type headset with noise-cancelling feature
    • Camera: Capable of a clear and crisp video output
  • BACK-UP SYSTEM
    • OPTION 1 (BACKUP SYSTEM):
      • Computer Processor: Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 or higher
      • Computer Memory/RAM: 16.00 GB
      • Computer Operating System: At least Windows 11 64-bit or macOS Tahoe
      • Headset: Any USB-type headset with noise-cancelling feature
      • Camera: Capable of a clear and crisp video output
    • OPTION 2 (POWER SUPPLY - UPS):
      • Must be capable of powering your work station for at least 3 hours
      • Typically a device with 240Wh or higher will be sufficient
      • Must be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup)
  • PRIMARY INTERNET CONNECTION
      • DSL / Fiber Connection - Minimum of 500mb/s contracted
  • BACK-UP INTERNET CONNECTION
      • Minimum of 20mb/s (Cell or wired)

Benefits

RATE AND REWARDS:

  • Starting rate is $800 (USD) monthly
  • Employment Type: Independent Contractor
  • Free Training
  • Paid Time Offs
  • HMO Coverage
  • Optical Rewards
  • Performance-Based Increase
  • Permanent Work From Home

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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