Role overview

Qualifications

7-9 years of experience as a Business Analyst, with at least 5 years of Salesforce experience.
Expertise in Sales Cloud, Service Cloud, and Experience Cloud.
Skilled in facilitating stakeholder discussions, gathering complex requirements, and defining scalable solutions.
Hands-on experience in business process mapping and automation.

Responsibilities

Drive business transformation by engaging senior stakeholders, conducting strategic discovery, and defining Salesforce solutions aligned with long-term objectives.
Shape and execute solution strategies by translating requirements into scalable solutions with Architects and Developers to ensure feasibility and alignment.
Lead process optimization and documentation, creating and refining BRD, FRD, and end-to-end process flows.
Foster collaboration and stakeholder engagement as the primary bridge between business and technical teams, ensuring clarity and seamless project execution.

Key facts

Remote from: Anywhere
Full time
Senior (5-10 years)
Business Analyst
English

Other skills

Governance
Collaboration
Communication
Leadership
Teamwork
Strategic Thinking

About the company

CUBE84

IT Services & IT Consulting

CUBE84 is a full-service Salesforce consulting company that can solve your most challenging projects.Whether it's a full-blown implementation of Salesforce from scratch or a simple audit of your existing configuration, our Salesforce consultants are here to help you make the most of your CRM investment. From understanding business goals to implementing robust solutions, we have got you covered with a holistic team of Solution Architects, Project Managers, Business Analysts, Administrators, and Developers. We are a Certified Salesforce Partner since 2015.4.9/5 Rating (AppExchange) | 200+ customers | 450+ engagements | 160+ team membersProduct Expertise☁️Sales Cloud | Service Cloud | Experience Cloud | Marketing Cloud | CPQ | NPSP | Pardot ☁️Salesforce Services🎯Implementation | Administration | Development | Integration | Data Migration | Remote Staffing | Reporting 🎯Contact us today for a free consultation and a customized action plan and road map for your business.Email: info@cube84.comFacebook: facebook.com/CUBE84IncInstagram: instagram.com/CUBE84_Inc

Company details

Company typeSME

IndustryIT Services & IT Consulting

Company size51 - 200

Links

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Job description

This is a remote position.

Are you a strategic thinker with deep Salesforce expertise? Do you enjoy leading business discovery, driving solution design, and mentoring teams? If so, CUBE84’s Lead Salesforce Business Analyst role might be the perfect fit.

Here's what you'll do:

You drive business transformation
You engage with senior stakeholders, conduct strategic discovery sessions, and define Salesforce solutions that align with long-term business objectives.

You shape and execute solution strategies
You translate business requirements into scalable solutions, working closely with Architects and Developers to ensure technical feasibility and business alignment.

You lead process optimization and documentation
You create and refine Business Requirements Documents (BRD), Functional Requirements Documents (FRD), and end-to-end process flows to support structured execution.

You foster collaboration and stakeholder engagement
You act as the primary bridge between business and technical teams, ensuring clarity, alignment, and seamless project execution.

You drive quality and adoption
You define testing strategies, oversee UAT, and lead change management initiatives to ensure successful solution adoption.

Requirements

It’s great if you:

Have 7-9 years of experience as a Business Analyst, with at least 5 years of Salesforce experience.
Have expertise in Sales Cloud, Service Cloud, and Experience Cloud.
Are skilled in facilitating stakeholder discussions, gathering complex requirements, and defining scalable solutions.
Have hands-on experience in business process mapping and automation.

Even better if you:

Have led enterprise-level Salesforce implementations and solutioning efforts.
Have experience with CPQ, Marketing Cloud, Pardot, Nonprofit Cloud, or MuleSoft integrations.
Have a strong understanding of Salesforce DevOps, Agile methodologies, and governance frameworks.
Have mentored junior Business Analysts and contributed to best practices in solution design.