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Senior Business Analyst

Role overview

Qualifications

  • 5+ years of Salesforce experience
  • Strong communication with Developers and Admins about project needs
  • Proficient in business process mapping and related tools
  • Knowledge of Salesforce Cloud suites (Sales Cloud, Service Cloud, Experience Cloud) and related platforms (Marketing Cloud, Pardot, CPQ)

Responsibilities

  • Meet with clients to understand their needs, conduct acceptance testing, and demonstrate built solutions.
  • Translate client requirements into user stories and collaborate with Developers and Admins to design solutions.
  • Define client requirements by creating BRD and FRD and actively participate in initiatives to set clear goals.
  • Support project implementation by managing training, UATs, rollout planning, and knowledge transfer while maintaining strong relationships with clients and stakeholders.

About the company

CUBE84 logo

CUBE84

IT Services & IT Consulting

CUBE84 is a full-service Salesforce consulting company that can solve your most challenging projects.Whether it's a full-blown implementation of Salesforce from scratch or a simple audit of your existing configuration, our Salesforce consultants are here to help you make the most of your CRM investment. From understanding business goals to implementing robust solutions, we have got you covered with a holistic team of Solution Architects, Project Managers, Business Analysts, Administrators, and Developers. We are a Certified Salesforce Partner since 2015.4.9/5 Rating (AppExchange) | 200+ customers | 450+ engagements | 160+ team membersProduct Expertise☁️Sales Cloud | Service Cloud | Experience Cloud | Marketing Cloud | CPQ | NPSP | Pardot ☁️Salesforce Services🎯Implementation | Administration | Development | Integration | Data Migration | Remote Staffing | Reporting 🎯Contact us today for a free consultation and a customized action plan and road map for your business.Email: info@cube84.comFacebook: facebook.com/CUBE84IncInstagram: instagram.com/CUBE84_Inc

Company details

Company typeSME
IndustryIT Services & IT Consulting
Company size51 - 200

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Job description

This is a remote position.


Do you love getting into the details? Can you simplify Salesforce for the clients? Do you enjoy engaging with diverse stakeholders?


Then Senior BA role here at CUBE84 may interest you.


In this gig,


  • You meet with clients, you understand their needs 

You are the go-to person for clients, to explore and understand their needs, run acceptance testing, and demonstrate built solutions.


  • You help create solutions that address client needs

You act as a bridge, translating client requirements into user stories, and connecting with Developers and Admins to design solutions.


  •  You set goals by describing requirements clearly

You define client requirements by creating Business Requirements Documents(BRD) and Functional Requirements Documents(FRD) and actively participate in CUBE84’s initiatives.


  • You are a Bridge (work with developers and admin and bring solutions together) 

You build and maintain good working relationships with your clients, team members, and other stakeholders.


  • You make sure things stay on the right track 

You support the project implementation by managing training, UATs, rollout planning, and knowledge transfer to established teams with little guidance from the project leadership. 


  • You ensure quality 

You are a hawk-eyed individual reviewing system testing and test cases to maintain the highest quality possible, present requirements to the QA teams, and facilitate troubleshooting and debugging reported problems reported by the client.



Requirements

It’s great if you ….

Have at least 5 years with Salesforce 

Can communicate effectively to Developers and Admins about the project needs  

Give impactful presentations 

Can utilize business process mapping and related tools 

Can attend to people cordially



It’ll be awesome if you…

Can contribute to solutioning 

Know about Marketing Cloud, Pardot, Nonprofit Cloud, CPQ, etc 

Know a lot about Sales Cloud, Service Cloud, and Experience Cloud



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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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