Role overview

Qualifications

Must be able to pass a background check
US resident 18 years old or older
Must be able to service at least 15 hours a week
Distraction-free workspace

Responsibilities

Provide seamless customer service to both internal and external clients
Utilize knowledge about our company's products and programs to assist customers
Collaborate effectively with team members in the customer service departments of diverse Fortune 500 companies
Provide essential support to meet the growing needs of customers

Key facts

Remote from: Anywhere
Fixed term
Customer Service / Support Representative
English

Hard skills

Product Knowledge Microsoft Operating Systems Antivirus Software

Other skills

Customer Service
Teamwork
Communication
Telecommuting

About the company

Virtual Reach Solutions

Customer Experience & Contact Centers

Shape your work schedule to harmonize with your lifestyle, relishing in both flexibility and the potential to earn. By teaming up with us, you can offer customer service from the comfort of your home, aligning it with your personal commitments, granting you more moments to focus on your priorities, as we connect you with clients while you deliver exceptional service.

Company details

IndustryCustomer Experience & Contact Centers

Company size2 - 10

Links

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Job description

This is a remote position.

We are seeking individuals to join our expanding company! Due to increased demand from our clients, we are looking for additional agents to work remotely and provide essential support to meet the growing needs of their customers.

The customer service representative's mission is to provide seamless customer service to both internal and external clients. This entails tapping into a wealth of knowledge about our company's products and programs, combined with adept communication skills to collaborate effectively with team members in the customer service departments of diverse Fortune 500 companies.

Requirements

Qualifications

•Must be able to pass a background check

•US resident 18 years old or older

•Must be able to service at least 15 hours a week

• Distraction-free workspace

System Requirements

•Dual monitors (recommended but not required)

Minimum monitor resolution 1280 x 1024
Windows 10 or 11 Operating System Required
Wired internet connection with minimum speeds of 30Mbps download and 10Mbps upload
USB noise-cancelling Headset
30GB free hard drive space, 60GB total hard drive space, and 8 GB RAM.
Hardwired internet connection (i,e. FIOS or DSL)
Anti-malware software installed on your computer

Benefits

•Flexibility to create your own schedule

•Fully remote

Salary: $10-19/hr

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