Migration Engagement Manager

• Collaborate with AWS field sales, pre-sales, training, and support teams to seek to understand our customers’ needs, their business, how success is defined, and ensure that we are exceeding expectations in developing and delivering customer outcomes. 
  
• Demonstrated hands on expertise in project management and agile best practices across large and complex engagements. 
  
• Understanding of technology principles and services including infrastructure, business applications, data management, security, application platforms, and consumer-facing technology. 
  
• Plan, organize, and manage all phases of a project lifecycle to ensure successful delivery. This includes developing and managing project governance plans, project schedules, team goals, project milestones, budgets and defining success criteria. 
  
• Manages engagement goals and leads teams to achieve customers’ business outcomes by managing issues, risks, decisions, dependencies, and action items. 
  
• May work with stakeholders to amend the contractual scope, financials, and expected timeline 
  
• Ability to take ownership, work under pressure, stay within budget and meet deadlines 
  
• Hold internal and external teams accountable, redirect when needed, and manage customer expectations throughout the engagement. 
  
• Works effectively in a dynamic environment with changing priorities 
  
• Ensures AWS and Partner teams meet or exceed customer business objectives 
  

• Lead individuals, teams or multiple groups to analyze project goals, create plans to achieve those goals, and then guiding AWS team members, customer stakeholders/SMEs, and potentially other third parties to achieve those goals while understanding the customer environment and addressing any limitations to execution. 
  
• Actively works to streamline engagement delivery focusing on improving value to our customers. 
  
• Ability to apply strategic thinking to create and execute a plan to achieve project goals tied to customer business outcomes. 
  
• Ability to make decisions guided by policies, procedures, and business plans with limited guidance. 
  
• Ability to apply business and financial acumen to achieve measurable business results for customer success. 
  

• Excellent presentation, communication (oral & written), and relationship building skills, across all levels of management. 
  
• Interfaces with various customers and internal stakeholders which consists of senior leadership teams  
  
• Plans and oversees the preparation and distribution of project communications. 
  
• Demonstrates the ability to understand the operating styles of others as well as team/client relationships, team dynamics, and adjusts behavior accordingly to succeed. Recognizes environmental or cultural nuances and adapts. 
  
• Fosters an inclusive and diverse work environment. 
  
• This is a customer-facing role. You will be required to travel to customer locations to deliver professional services when needed. 
  

• 5+ years’ experience leading and delivering enterprise-level IT engagements·  
  
• 2+ years’ experience leading multiple Agile teams (e.g. Scrum Masters, Product Owners) concurrently and/or at scale 
  
• 1+ years delivering customer engagements in a professional services role 
  

• 2+ years leading the planning delivery of migration engagement(s) within the domains of applications, data centre, operating system, database, and/or servers. 
  
• Bachelor's Degree or equivalent experience 
  

Experience delivering cloud migration engagements 

Knowledge of various migration strategies; Refactor, Re-Platform, Rehost, Retain, Retain, etc. 

Experience with migration wave planning and cutover execution 

Knowledge of migration phases; planning, portfolio review, application review and validation, operating model 

Active cloud certifications