Domain- Insurance or Banking Mandatory Skill- Powerbi and Excel
Develop and define IT requirements to support process and system changes.
Lead mid to large-size ERP projects. Must be able to lead the project team, monitor progress, set deadlines, and meet the needs of the key stakeholders on time.
Co-lead design sessions to identify gaps and opportunities.
Create detailed functional design documents for conversions, interfaces, and reports.
Coordinate with IT development teams to manage the development process and resolve issues.
Prepare and execute testing plans to ensure high quality results.
Support and Technical Sustaining Operations:
Monitor implemented systems and processes to ensure high performance.
Manage support requests to ensure timely and thorough resolution of issues.
Engage with vendor service support groups to bring resolution to system performance or other processing issues.