Demonstrated social media savviness with PR experience and strong time management; prior corporate or institutional social media management experience; marketing for startups or arts/cultural institutions preferred.
Excellent written and spoken communication and customer-facing soft skills; collaborative and proactive, able to coordinate with content/marketing managers, technical leads, and leadership to relay community feedback.
Familiarity with content and customer management platforms (HubSpot, Buffer/Hootsuite, Wordpress) and analytics tools (Google Analytics) to collect, analyze, and act on engagement metrics.
Experience moderating dynamic communities (Twitter, Facebook, Discord, Clubhouse); fluency in Arabic is essential (French ideally).
Requirements:
Manage and moderate Wizara's social channels (Twitter, Instagram, Facebook, Discord) and serve as the voice of Wizara to the artist, collector, and stakeholder communities.
Address community questions, solicit feedback, and liaise with internal resources to provide expertise or escalate as needed.
Moderate and spur online and offline discussions to strengthen the Wizara brand and cultivate loyalty.
Collect and analyze quantitative metrics on content performance and social engagement; report insights to content/marketing teams and help translate feedback into initiatives.
Job description
This is a remote position.
The Wizara team is looking for a Community Manager to grow and develop Wizara's digital community of artists, collectors, and other stakeholders, and serve as a liaison between Wizara and these communities. The role involves the day-to-day management and moderation of social media channels such as Twitter, Instagram, Facebook, and Discord, serving as the voice of Wizara and a primary liaison with our users and followers. This role will confidently address community questions and solicit community feedback, providing direct expertise or liaising with the appropriate internal resources, while moderating and spurring discussions - both online and offline - that strengthen the Wizara brand and cultivate loyalty.
Requirements
Demonstrated social media savvy, PR experience, and time management skills. Prior experience in corporate or institutional social media management will be essential, and experience with marketing for startups or arts and cultural institutions is preferred
Superlative communication abilities, both written and spoken, as well as customer-facing soft skills;
Collaborative and proactive attitude as well as a willingness to roll up your sleeves and work actively with content and marketing managers, technical leads, and Wizara's management to communicate community feedback as well as notify stakeholders of initiatives
Familiarity with content and customer management platforms like HubSpot, Buffer / Hootsuite, and Wordpress
Experience collecting, analyzing, presenting, and acting on quantitative metrics related to content performance and social media engagement. Experience with Google Analytics and social media engagement management tools will be valuable
Experience in the moderation of dynamic social media communities, including feed-based platforms (e.g., Twitter, Facebook) as well as real-time conversation spaces (e.g., Clubhouse, Discord), to drive inclusive and engaging community dynamics
Fluency in Arabic (and, ideally, proficiency in French) - both linguistically and culturally - is essential.
Experience working autonomously alongside a collaborative, diverse, and inclusive team
A demonstrated passion for the arts and/or an interest in the economics of art markets
Comfort working in a diverse organization with a strong commitment to anti-discrimination and positive social impact
Commitment to long-term impact, both economically and socially
Benefits
Wizara offers a unique opportunity. You will work within a diverse, multicultural, multilingual, and interdisciplinary team. You will be in the community of storytellers - people who make complex ideas clear and can communicate how their work benefits our industry and society. You will be immersed in fast-paced, challenging, and pioneering work at the intersection of the emerging blockchain ecosystem and a rapidly changing digital economy. The skills you will build will put you at the forefront of practice. You will build tools that have a long-term positive impact, and you will foster communities that will redefine digital expression. You will enjoy flexible work hours and a progressive startup culture that lets you be you.
