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Sales Development Representative

Role overview

Qualifications

  • Strong written and verbal communication skills
  • Empathy and a unique ability to understand customer needs
  • Strong organizational and exceptional time-management skills
  • Prior sales experience, especially selling a technical product to technical decision makers

Responsibilities

  • Work with Partnerships team, Account Executives, and fellow SDRs to build a strong sales pipeline of new logos, striving to exceed quarterly sales targets
  • Collaborate with cross-functional teams (Sales Ops and Sales Engineers) to ensure sales effectiveness
  • Develop a deep understanding of customer needs in the ASR space, competition, and Deepgram products to articulate our value proposition
  • Research companies to uncover new speech recognition use cases and opportunities in the market

About the company

deepgram logo

deepgram

Artificial Intelligence & Machine Learning Services

Deepgram is a foundational AI company on a mission to transform human-machine interaction using natural language. We give any developer access to the fastest, most powerful voice AI models including speech-to-text, text-to-speech, and spoken language understanding with just an API call. From transcription to sentiment analysis to voice synthesis, Deepgram is the preferred partner for builders of voice AI applications. Beyond that, developers can: 🔊 Process live-streaming or pre-recorded audio 🗣️ Lightning-fast text-to-speech with various unique, natural-sounding voices 🌎 Accurately transcribe audio in over 30 languages ⚙️ Train custom models for unique use cases 🔑 Access deep NLU with a unified API 💻 Build in any programming language with our SDKs ✅ Deploy on-prem or on DG’s managed cloud 📈 Get scalable GPU infra for training and inference Deepgram is a proud NVIDIA partner and Y Combinator company, and we recently completed a $72M Series B to define the future of AI Speech Understanding, making us the most-funded speech AI company at its stage.

Company details

Company typeStartup
IndustryArtificial Intelligence & Machine Learning Services
Company size51 - 200

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Job description

Company Overview

Deepgram is the leading platform underpinning the emerging trillion-dollar Voice AI economy, providing real-time APIs for speech-to-text (STT), text-to-speech (TTS), and building production-grade voice agents at scale. More than 200,000 developers and 1,300+ organizations build voice offerings that are ‘Powered by Deepgram’, including Twilio, Cloudflare, Sierra, Decagon, Vapi, Daily, Cresta, Granola, and Jack in the Box. Deepgram’s voice-native foundation models are accessed through cloud APIs or as self-hosted and on-premises software, with unmatched accuracy, low latency, and cost efficiency. Backed by a recent Series C led by leading global investors and strategic partners, Deepgram has processed over 50,000 years of audio and transcribed more than 1 trillion words. There is no organization in the world that understands voice better than Deepgram.

Company Operating Rhythm

At Deepgram, we expect an AI-first mindset—AI use and comfort aren’t optional, they’re core to how we operate, innovate, and measure performance.

Every team member who works at Deepgram is expected to actively use and experiment with advanced AI tools, and even build your own into your everyday work. We measure how effectively AI is applied to deliver results, and consistent, creative use of the latest AI capabilities is key to success here. Candidates should be comfortable adopting new models and modes quickly, integrating AI into their workflows, and continuously pushing the boundaries of what these technologies can do.

Additionally, we move at the pace of AI. Change is rapid, and you can expect your day-to-day work to evolve just as quickly. This may not be the right role if you’re not excited to experiment, adapt, think on your feet, and learn constantly, or if you’re seeking something highly prescriptive with a traditional 9-to-5.

Deepgram is looking for an Outbound Sales Development Representative to drive new customers and revenue to our rapidly growing company. You will create sales opportunities for Deepgram as you share our mission with CTOs, VPs of Product, and CEOs. You are a critical component in Deepgram’s Revenue organization and will play a pivotal role in growing our top-line revenue to new heights!

What You'll Do

  • Work with our Partnerships team, Account Executives, and your fellow SDRs to build a strong sales pipeline of new logos, striving to exceed quarterly sales targets

  • Work closely with cross-functional teams (especially Sales Ops and Sales Engineers) to ensure sales effectiveness

  • Have a depth of understanding regarding customer needs in the ASR space, competition, and Deepgram products to be able to fully articulate our value proposition

  • Research companies to find new speech recognition use cases and opportunities in the market


You’ll Love This Role If You

  • Value having leadership that has tenure and a track record of success

  • Thrive working with A Players as cross-functional partners across GTM

  • Understand the importance of selling a product that is market validated and can deliver on its technical promise

  • Are passionate about what Deepgram is building and how we are changing what is possible with speech

  • Are eager to launch your sales career towards enterprise sales


It’s Important to Us That You Have

  • Strong written and verbal communication skills

  • Empathy and a unique ability to understand customer needs

  • Strong organizational and exceptional time-management skills due to reaching out to many different companies every day

  • Ability to deliver results to our customers and the Deepgram team


It Would Be Great If You Had

  • Prior sales experience, especially selling a technical product to technical decision makers

  • Experience prospecting companies that fit an ideal customer profile and understanding their business

  • Consistently overachieved against sales targets in past experiences

Benefits & Perks*

Holistic health

  • Medical, dental, vision benefits

  • Annual wellness stipend

  • Mental health support

  • Life, STD, LTD Income Insurance Plans

Work/life blend

  • Unlimited PTO

  • Generous paid parental leave

  • Flexible schedule

  • 12 Paid US company holidays

  • Quarterly personal productivity stipend

  • One-time stipend for home office upgrades

  • 401(k) plan with company match

  • Tax Savings Programs

Continuous learning

  • Learning / Education stipend

  • Participation in talks and conferences

  • Employee Resource Groups

  • AI enablement workshops / sessions

*For candidates outside of the US, we use an Employer of Record model in many countries, which means benefits are administered locally and governed by country-specific regulations. Because of this, benefits will differ by region — in some cases international employees receive benefits US employees do not, and vice versa. As we scale, we will continue to evaluate where we can create more alignment, but a 1:1 global benefits structure is not always legally or operationally possible.

Backed by prominent investors including Y Combinator, Madrona, Tiger Global, Wing VC and NVIDIA, Deepgram has raised over $215M in total funding. If you're looking to work on cutting-edge technology and make a significant impact in the AI industry, we'd love to hear from you!

Deepgram is an equal opportunity employer. We want all voices and perspectives represented in our workforce. We are a curious bunch focused on collaboration and doing the right thing. We put our customers first, grow together and move quickly. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate.

We are happy to provide accommodations for applicants who need them.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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