Key Facts

Remote From:

Full time

Mid-level (2-5 years)

English

Hard Skills

Microsoft Dynamics CRM Customer Relationship Management Account Management Cross-Functional Collaboration Business Communication Cross-Selling Account Management Customer Retention Project Management Client Services Issue Management Performance Analysis Computer Systems

Other Skills

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Verbal Communication Skills
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Rapport Building
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Time Management
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Teamwork
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Organizational Skills
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Detail Oriented
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Self-Motivation

Roles & Responsibilities

Bachelor's degree in Business, Marketing, or a related field
3+ years of experience in account management, client relations, or a similar role
Excellent verbal and written communication skills with a talent for building rapport
Proficiency in CRM software and other business tools

Requirements:

Serve as the primary point of contact for assigned client accounts, maintaining regular communication and providing exceptional service
Understand client goals and objectives to deliver tailored solutions that meet their needs
Manage the execution of projects and ensure alignment with client expectations and requirements
Prepare and present reports that detail account activity, performance, and recommendations for improvement

ReWorks Solutions

About ReWorks Solutions

At ReWorks Solutions, we help businesses scale smarter by blending cost-effective outsourcing with high-performance teams and strategic operations. We don’t just fill positions—we handpick top talent and seamlessly integrate them into your workflow, ensuring efficiency, quality, and real results. Our proven process streamlines operations, reduces costs, and boosts productivity, giving U.S. and international businesses access to highly skilled professionals without compromising on quality. Whether you need a dedicated remote team or specialized support, we tailor our solutions to fit your business needs. Why Choose Us? ✅ Top-Tier Talent: We carefully curate professionals who match your company’s culture and expertise requirements. ✅ Cost-Effective Solutions: Reduce overhead costs without sacrificing quality or efficiency. ✅ Seamless Integration: We make outsourcing easy, ensuring smooth collaboration with your in-house team. ✅ Scalable & Flexible: Whether you need a small team or a full-scale operation, we grow with your business. ✅ Results-Driven Approach: We focus on real impact—helping you optimize operations and achieve your goals. Let’s Build Your Dream Team! Ready to unlock the power of smart outsourcing? Connect with us today and let’s build a high-performing, cost-efficient team that drives your business forward.

Founded: 2018

Company size: 11 - 50

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Job description

Account Manager

Company: ReWorks Solutions

Location: Remote

Employment Type: Full-Time (US Hours 9am-5pm)

ReWorks Solutions is looking for a motivated and detail-oriented Account Manager to enhance our client relationships and drive business growth. You will play a crucial role in managing a portfolio of clients, ensuring their needs are met, and facilitating effective communication between clients and internal teams.

Key Responsibilities:

Serve as the primary point of contact for assigned client accounts, maintaining regular communication and providing exceptional service.
Understand client goals and objectives to deliver tailored solutions that meet their needs.
Develop strong relationships with clients to build loyalty and trust.
Manage the execution of projects and ensure alignment with client expectations and requirements.
Monitor account performance and initiate regular check-ins to assess satisfaction and identify up-sell opportunities.
Collaborate with internal teams to ensure successful implementation and resolution of client issues.
Prepare and present reports that detail account activity, performance, and recommendations for improvement.

Requirements

Requirements:

Bachelor's degree in Business, Marketing, or a related field preferred.
3+ years of experience in account management, client relations, or a similar role.
Excellent communication skills, both verbal and written, with a talent for building rapport.
Strong organizational skills and the ability to handle multiple accounts effectively.
Proficiency in CRM software and other business tools.
A results-oriented mindset with a focus on client satisfaction and retention.
Ability to work independently in a remote environment while collaborating with a diverse team.

Benefits

Comfortable working U.S. hours
Remote work from home

Fraud Disclaimer: ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.