Key Facts

Remote From:

Full time

Mid-level (2-5 years)

English

Hard Skills

Analytics Business Operations Process Improvement Cross-Functional Collaboration Organisational Policies Escalation Management Budget Management Performance Management KPI Management Risk Management Resource Management Process Management Continuous Improvement Process Stakeholder Communications

Other Skills

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Team Leadership
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Communication
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Organizational Skills
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Coaching
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Problem Solving

Roles & Responsibilities

Bachelor's degree in Business Management, Operations, or related field (preferred)
3-7 years' experience in operations management or a similar leadership role
Proven experience in process improvement and operational efficiency
Strong leadership, organisational, and problem-solving skills

Requirements:

Oversee and manage daily operational activities to ensure smooth workflows
Develop and implement operational policies, procedures, and best practices
Lead, coach, and manage operational teams to achieve performance targets
Monitor key performance indicators (KPIs) and drive continuous improvement

ReWorks Solutions

About ReWorks Solutions

At ReWorks Solutions, we help businesses scale smarter by blending cost-effective outsourcing with high-performance teams and strategic operations. We don’t just fill positions—we handpick top talent and seamlessly integrate them into your workflow, ensuring efficiency, quality, and real results. Our proven process streamlines operations, reduces costs, and boosts productivity, giving U.S. and international businesses access to highly skilled professionals without compromising on quality. Whether you need a dedicated remote team or specialized support, we tailor our solutions to fit your business needs. Why Choose Us? ✅ Top-Tier Talent: We carefully curate professionals who match your company’s culture and expertise requirements. ✅ Cost-Effective Solutions: Reduce overhead costs without sacrificing quality or efficiency. ✅ Seamless Integration: We make outsourcing easy, ensuring smooth collaboration with your in-house team. ✅ Scalable & Flexible: Whether you need a small team or a full-scale operation, we grow with your business. ✅ Results-Driven Approach: We focus on real impact—helping you optimize operations and achieve your goals. Let’s Build Your Dream Team! Ready to unlock the power of smart outsourcing? Connect with us today and let’s build a high-performing, cost-efficient team that drives your business forward.

Founded: 2018

Company size: 11 - 50

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Job description

Job Opening: Operations Manager
Location: South Africa (Remote – US Hours)
Type: Full-Time, Work from Home
Hours: Monday to Friday: 9am- 5pm (US Hours)
Pay: Monthly Salary

Role Overview

The Operations Manager is responsible for overseeing daily business operations to ensure efficiency, productivity, and quality. This role focuses on process optimisation, team leadership, and effective resource management to support organisational goals.

Responsibilities

Oversee and manage daily operational activities to ensure smooth workflows.
Develop and implement operational policies, procedures, and best practices.
Lead, coach, and manage operational teams to achieve performance targets.
Monitor key performance indicators (KPIs) and drive continuous improvement.
Collaborate with leadership to align operations with strategic objectives.
Manage budgets, resources, and operational costs effectively.
Identify operational risks and implement mitigation strategies.
Serve as the point of contact for operational issues and escalations.

Requirements

Bachelor’s degree in Business Management, Operations, or related field (preferred).
3–7 years’ experience in operations management or a similar leadership role.
Proven experience in process improvement and operational efficiency.
Strong leadership, organisational, and problem-solving skills.
Excellent communication and stakeholder management abilities.
Ability to analyse data and make data-driven decisions.