XTN-6AFB656 | SALES OFFICER

The Sales Officer will serve as the founding member of the Sales team, responsible for closing qualified leads generated by their outreach, as well as leads from Marketing, Business Development, and Referrals. As the first Sales hire, this role combines hands-on selling with building sales processes and systems from the ground up. In the future, the Sales Officer is expected to mentor and lead junior team members as the team scales. This is a highly entrepreneurial role for someone who thrives in a startup environment—comfortable with ambiguity, solution-driven, and proactive in setting up scalable systems and best practices

• Health Insurance/HMO
• Enjoy unlimited MadMax Coffee
• Diverse learning & growth opportunities
• Accessible Cloud HR platform (Sprout)
• Above standard leaves

Client Engagement & Deal Closing

• Own the full sales cycle—from discovery calls and needs analysis to proposal, pricing, and contract negotiation.
• Engage qualified leads from Business Development, Marketing, and Referral pipelines.
• Tailor value propositions to customer goals and pain points, delivering consultative and persuasive presentations.
• Maintain accurate deal progress in HubSpot (or CRM) and manage post-close handover to Client Services. Sales Strategy & Process Building
• Help define and document the sales process, deal stages, CRM workflows, and performance reporting structure.
• Collaborate with leadership and Sales Ops to set up tools, templates, and outreach frameworks.
• Build feedback loops with Marketing and BD to improve lead quality and alignment across functions.
• Analyze sales data to recommend pricing models, objection handling strategies, and win/loss improvements. Team Enablement (Future-State)
• In the medium term, contribute to building the Sales team—support hiring, onboarding, and training of Sales Executives or SDRs.
• Serve as a mentor to junior team members once hired, sharing best practices, reviewing pipeline quality, and reinforcing high standards for performance.
• Contribute to developing internal playbooks, scripts, and sales enablement materials.
• Opportunity for team leadership roles as the company grows. 

KPIs:

• New revenue closed (monthly/quarterly)
• Sales cycle velocity and win rate
• CRM accuracy and reporting hygiene
• Contribution to process and playbook development
• Readiness to onboard and train future hire 

• Bachelor’s degree in Business, Marketing, or a related field.
• 3–5 years of experience in B2B sales, preferably in a fast-growing startup or tech-enabled service environment.
• Proven ability to close new business and manage consultative sales cycles.
• Comfortable working autonomously and collaboratively to define systems and structure.
• Experience with CRM systems (HubSpot preferred), pipeline reporting, and sales forecasting.
• Excellent verbal and written communication skills.
• Bonus: experience contributing to sales process development or team ramp-up.