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RESPONSIBILITIES:
As a Technical Support Specialist (Technical Support Expert (NTW)) working in our Melville office (Work from home possible after the initiation boarding phase) you will be responsible for the technical analysis and troubleshooting of reported software problems which you will reproduce in a virtual environment and/or test lab. You will be the direct contact between our customers and the software developers. The provision of technical training to your colleagues internally, as well as external and on-site/installation support, complete the range of tasks.
Key Relationships Internal
Performance Measures
MUST HAVE:
Good knowledge of network problem analysis, troubleshooting, and technical support
Knowledge of Microsoft operating systems (workstations and servers)
Strong communication skills with an easy-going personality under different situations.
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TheTalentos

TheTalentos

TheTalentos