Virtual Medical Assistant- Front Desk Specialist

Virtual Medical Assistant- Front Desk Specialist

Role Overview:

We are currently seeking a Front Desk Receptionist to support our doctor, Home Care Nursing, in delivering exceptional patient care. As the first point of contact for patients, you will play a vital role in providing administrative support and ensuring smooth operations at the front desk.

Role Details:

• Job Type: Full-time (Remote)
• Time Zone: Central Time, USA
• Shift Timings: Rotational
• Salary : Market Competitive + Short Term & Long Term Benefits
• Experience: 2-3 years in a relevant field
• Doctor's Specialty: Home Care Rursing

Requirements:

• Proven Experience with Front Desk duties, answering patient calls.
• Proven Experience with Checking eligibilities and benefits.
• Proven Experience with Updating patient information on charts in EMR.
• Proven experience in front desk duties within US Healthcare system
• Strong communication and interpersonal skills to interact effectively with patients and colleagues.
• Assist with patient check-in and check-out processes, including collecting co-pays and updating medical charts.
• Experience with : Handling phone calls
• Experience with : Scheduling appointments.
• Experience with : Reschedule appointments
• Experience with : Answering queries
• Experience with : Fax / Emails
• Experience with : Ring Central
• Experience with : Home Care Nursing specialty
• Must be fluent in English

This role offers a unique opportunity to support a Home Care Nursing remotely while contributing to the delivery of quality patient care. If you meet the requirements and are eager to make a difference in healthcare data management, we encourage you to apply.