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Construction Client Manager, Atlanta

Role overview

Qualifications

  • 5+ years in the commercial construction industry as a project engineer, project manager, scheduler, superintendent, and/or project controls.
  • Strong knowledge of General Contractor processes and procedures.
  • Comfortable with modern technology for managing and communicating with customers; proactive and self-motivated with a high aptitude for learning new technologies.
  • Able to operate in ambiguity with strong personal initiative; willing to travel weekly up to 50% to job sites.

Responsibilities

  • Act as a trusted advisor to strategic customers, driving impact and success while guiding technology adoption.
  • Lead Monthly and Quarterly Business Reviews with executive stakeholders to accelerate value realization.
  • Gather customer feedback, identify trends and pain points, escalate high-priority issues, and document feature requests/bugs.
  • Foster universal adoption of the Doxel platform by sharing best practices and enabling field teams to realize value.

Key facts

Other skills

  • Scheduling
  • Training And Development
  • Humility
  • Adaptability
  • Relationship Building
  • Communication
  • Decisiveness
  • Empathy
  • Willingness To Learn
  • Self-Motivation

About the company

Doxel logo

Doxel

Construction Technology (ConTech)

Completing a construction project on schedule and on budget is a herculean task– different teams, different designs, every single time. With hundreds of thousands of variables changing everyday, optimizing construction outcomes has become a massive challenge. Doxel is here to change that. Doxel is the only complete automated construction progress tracking solution. By contextualizing vast amounts of disparate project data across site, BIM, schedule, and budget, Doxel empowers teams with an objective view of their project today and an accurate prediction of where it will be tomorrow. Leveraging machine generated and prioritized risk analysis, teams are guided to the right problems in order to stay ahead of cost overruns and schedule delays.Backed by Insight Partners and Andreessen Horowitz and with a growing team of technologists, creatives, and industry veterans, we're focused on helping customers realize the best outcomes on their construction projects.

Company details

Company typeScaleup
IndustryConstruction Technology (ConTech)
Company size51 - 200

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Job description

Construction is the second-largest industry in the world—nearly 4x the size of SaaS—yet it still operates without the automated feedback loops that modern software teams rely on. Without real-time observability, issues are detected too late, contributing to over $3 Trillion in annual global waste.

Doxel brings computer vision and AI to construction, giving teams real-time visibility into progress, risk, and execution. From hospitals to data centers, and from field leaders to executive teams, Doxel is used every day to support better decisions and faster delivery. Our platform is trusted by industry leaders including Shell, Genentech, HCA Healthcare, Kaiser, Turner, and Layton.

Doxel’s automated progress tracking solution keeps teams aligned with hard facts that leave no ambiguity on where the project is today, where it will be tomorrow and what decisions need to be made to land it on schedule and on budget. This enables our customers to deliver projects, on average, 11% ahead of schedule with up to 16% savings on monthly cash flow.

Backed by Insight Partners and Andreessen Horowitz and with a rapidly growing team of engineers, scientists, construction veterans, and Enterprise go-to-market teams, we're driven to help our customers win. 

Join us as we continue our journey to transform the $15T Construction Industry!


The Role

You will be joining Doxel's Construction Client Manager team working directly with and learning from the largest and best General Contractors and most advanced owners in the world. You will be using your construction experience to guide technology adoption in the field to help push  the Construction industry forward.

Most of all, you will build strong relationships to help customers win - from the users that are closest to the ground to the VPs of Construction who are responsible for billions of dollars of capital expenditure. You will be tasked with maximizing customer usage, adoption and value.

This role will be Remotely-based in Atlanta, Georgia. This role requires regular, weekly travel.

Your Day to Day
  • Work as a trusted advisor to Doxel’s strategic customers driving impact and success at all times
  • Act as a subject matter expert on Doxel’s products and help drive the construction industry forward
  • Share best practices and guide customers through technology adoption to improve efficiency and help the industry evolve
  • Lead Monthly and Quarterly Business Reviews with executive stakeholders
  • Document feature requests, validate minor bugs, and escalate technical requests to the engineering leads as needed
  • Gather feedback from customers and identify trends, pain points, and areas of friction
  • Build out best practices/FAQs to most effectively and consistently help our customers
  • Escalate and triage any high-priority customer situations
  • Foster universal adoption of the Doxel platform
  • Live our Company Core Values: Take Ownership, Be Decisive, Be Humble, Have Empathy, and operate with Intellectual Honesty
  • Work directly with the best team in the industry!

  • What Success Looks Like
  • Become the subject matter expert on Doxel’s technology capabilities and partner directly with Doxel’s strategic customers’ key stakeholders and field teams to demonstrate and prove the impact of Doxel’s products and services
  • Work directly with VPs of construction all the way down to entry level project engineers to show the value of Doxel’s capabilities
  • Enable customers to effectively utilize Doxel’s robust dataset to drive efficiencies and ask the right questions of their teams
  • Conduct site visits, trainings, and discovery with our customers’ field teams at the largest commercial construction projects in the US and world

  • What You Bring
  • 5+ years in the commercial construction industry as a project engineer, project manager, scheduler, superintendent, and/or project controls
  • Knowledge of processes and procedures followed by General Contractors
  • Comfortable with modern technology for managing and communicating with customers
  • Proactive and self-motivatedHigh aptitude and willingness to continually learn new technologies 
  • Adaptable to various work settings and strong personal initiative to execute with minimal oversight
  • Experience operating in ambiguity, wearing many different hats day to day
  • Willingness to be a part of the solution, no matter where the challenge is coming from 
  • Weekly travel, up to 50% to jobsites to build rapport and drive results with customers

  • Benefits & Company Culture
  • Competitive Base Salary + Equity Package
  • Remote first culture (for most roles)
  • Comprehensive Health Insurance (Medical, Dental, Vision)
  • Home office setup stipend
  • Monthly allowance for cell phone and internet
  • Flexible PTO, generous company holiday policy, and unlimited sick days
  • Doxel is an equal opportunity employer and actively seeks diversity at our company. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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    MR

    Marcus Rivera

    Chief Revenue Officer

    m.rivera@company.com
    linkedin.com/in/marcusrivera
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