J.D. Power
Marketing & Advertising
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Job Description:
Title: Client Manager, Customer Success
Location: Remote - Michigan
Reports to: Managing Director, Customer Success
The Role:
As a Client Manager in the OEM Customer Success organization, you will act as a data analyst lead and trusted advisor for one of our clients, working with one of our most complex and valuable datasets. You will serve as a subject matter expert with JD Power’s proprietary U.S. Automotive Configuration and Retail Transaction data to create value at our clients and drive client retention. This role is part of a team of the world-class automotive analysts, offering opportunities to consult with industry leaders and support decisions impacting millions of dollars in OEM profitability. This role will be heavily relied upon to enable business development growth through the creation of effective case studies highlighting the value that J.D. Power’s data and services deliver.
The Impact You will Have in this Role: This role offers significant exposure to all levels at our OEM clients, from working level to the C-Suite. As a key part of a high-performing and collaborative team, you will have control over your career growth with mentorship from leadership. You will be positioned to become a future leader within J.D. Power while helping shape the future of automotive analytics.
What You'll Be Doing in this Role:
Qualifications of this Role:
This position has a starting salary range of $126,000- $130,000 USD per year. This is the range we reasonably and in good faith expect to pay for the role at the time of posting. An employee’s pay within the range is determined by a number of factors, including relevant skills, education, qualifications, experience, performance, business or organizational needs, and geographic location.
Our Values
We POWER Our Customer’s Success
We are Innovative, Collaborative and Grounded and in Data
We Make Things Easy
We Get It Done
We Start with Trust & Prove it Everyday
J.D. Power is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
Should you require accommodations during the recruitment and selection process, please reach out to tarecruitment@jdpa.com.
J.D. Power does not disclose your personal data to unauthorized third parties. However, as a global corporation consisting of multiple affiliated companies in various countries, J.D. Power has international sites and J.D. Power uses resources located throughout the world. J.D. Power may from time to time also use third parties to act on J.D. Power’s behalf. You agree to the fact that to the extent necessary your personal data may be transferred and/or disclosed to any company within J.D. Power group of companies as well as to third parties acting on J.D. Power’s behalf, including also transfers to servers and databases outside the country where you provided J.D. Power with your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area and in the United States of America. If you are a California or United Kingdom resident, additional disclosures about the information we collect and how we use that information can be found by clicking here.
To all recruitment agencies: J.D. Power does not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes.
Company Mission
Our mission in the market we serve is clear. To power every auto-related decision through proprietary data, advanced analytics, deep industry expertise, and seamless workflows that connect insight to action.
Our Values
We POWER Our Customer's Success
We are Innovative, Collaborative and Grounded in Data
We Make Things Easy
We Get It Done
We Start with Trust & Prove it Everyday
JD Power is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
Should you require accommodations during the recruitment and selection process, please reach out to tarecruitment@jdpa.com.
JD Power does not disclose your personal data to unauthorized third parties. However, as a global corporation consisting of multiple affiliated companies in various countries, JD Power has international sites and JD Power uses resources located throughout the world. JD Power may from time to time also use third parties to act on JD Power’s behalf. You agree to the fact that to the extent necessary your personal data may be transferred and/or disclosed to any company within JD Power group of companies as well as to third parties acting on JD Power’s behalf, including also transfers to servers and databases outside the country where you provided JD Power with your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area and in the United States of America. If you are a California or United Kingdom resident, additional disclosures about the information we collect and how we use that information can be found by clicking here.
To all recruitment agencies: JD Power does not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes.
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