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TechMate

Role overview

Qualifications

  • Strong technical knowledge of automotive parts and private label products
  • Excellent communication and presentation skills
  • Ability to build trusted relationships with customers, staff and internal stakeholders
  • Willingness to travel extensively and stay away overnight (field-based role)

Responsibilities

  • Promote a positive image of AAG private label products with staff, suppliers and customers
  • Deliver technical visits, field workouts and troubleshooting to drive pull-through sales
  • Conduct technical presentations to colleges, factors and garages and train sales teams, customers and garages on GPC product, sourcing and quality
  • Provide frontline technical support, handle customer inquiries and demonstrations, and feed market intelligence to product management, pricing and marketing

About the company

Genuine Parts Company logo

Genuine Parts Company

Automotive Parts & Components

Founded in 1928, Genuine Parts Company is a global service organization engaged in the distribution of automotive and industrial replacement parts. The company's Automotive Parts Group distributes automotive replacement parts in the U.S., Canada, Mexico, Australasia, France, the U.K., Ireland, Germany, Poland, the Netherlands, Belgium, Spain and Portugal. The company's Industrial Parts Group distributes industrial replacement parts in the U.S., Canada, Mexico and Australasia. In total, the company serves its global customers from an extensive network of more than 10,000 locations in 17 countries and has approximately 58,000 employees. Further information is available at www.genpt.com.

Company details

Company typeXLarge
IndustryAutomotive Parts & Components
Company size10001

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Job description

Alliance Automotive Group UK & Ireland is a leading distributor of passenger and commercial vehicle parts to motor factors, garages, franchise networks and public services throughout the UK and Ireland. Our strategically designed network, supported by acquisitions, positions us as a market leader in providing automotive parts distribution services to the aftermarket.


Supported by a top-tier logistics network comprising over 300 local stores, 20 Regional Distribution Centres, our state-of-the-art 1 million square foot National Distribution Centre, and a workforce of over 6,000 colleagues, our business model prioritises maintaining an extensive and readily available product range to uphold the quality of our service offerings.

The TechMate is a field-based technical ambassador responsible for promoting AAG private label brands through expert product knowledge, practical training, and best-practice guidance. This role strengthens market confidence in private label programmes by combining hands-on technical support with proactive commercial engagement.

Acting as the technical face of the brand, the TechMate delivers product training and technical presentations to colleges, factors, garages, and internal sales teams. Through field workouts, troubleshooting visits, and live demonstrations, the role supports pull-through sales while reinforcing product quality, sourcing integrity, and application best practice.

Beyond training delivery, the TechMate provides frontline technical supportβ€”responding to customer enquiries, resolving product-related issues, and assisting with installation guidance. The role plays a key part in shaping continuous improvement by feeding structured market intelligence back to product management, pricing, and marketing teams. This includes identifying product range gaps, monitoring competitor activity, and highlighting opportunities to improve margin and market share.

The position requires strong technical credibility, excellent communication skills, and the ability to build trusted relationships with customers and internal stakeholders. By maintaining up-to-date product expertise and promoting a consistently positive image of AAG private label brands, the TechMate helps drive brand loyalty, technical confidence, and sustainable commercial growth.

This is a field base role that requires extensive travel and nights away. A company van will be provided along with company expenses, laptop and mobile phone.

Location: Field based. Scotland & Northern Ireland.

Specific Responsibilities:

  • Promote a positive image of AAG private label products with staff, suppliers and customers at all times.
  • Promote best practice
  • Technical visits & trouble shooting
  • Carry out field workouts with factors to help generate pull through sales
  • Carry out technical presentations to Colleges, factors and garages
  • Train our sales teams, customers and garages on GPC product, sourcing and quality
  • Support customer enquiries, visits, demonstrations, training and technical issues.
  • Provide information to the management and product teams on all aspects of the private label programme.
  • Regular feedback on competition (distributors and suppliers) their activities, strengths and weakness in the market place and how AAG can benefit from it.
  • Regular input and feedback to pricing, product management and marketing teams with market detail to assist in the maximisation of product margin and increase market share.
  • Identify gaps in the existing programme and advise product management teams.
  • Maintain up to date product expertise.

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Alliance Automotive Group is an equal opportunities employer.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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