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Client Facing Project Manager

Talent Shore

Role overview

Qualifications

  • Hands-on client-facing project management experience delivering multiple projects on time with high client satisfaction
  • Excellent communication and stakeholder management skills, including leading weekly client calls and setting agendas
  • Strong cross-functional coordination experience with internal teams (e.g., developers, outreach specialists) and tracking progress in tools like Notion
  • Ability to identify risks, resolve blockers, drive process improvements, and spot opportunities for upsells or scope expansion

Responsibilities

  • Lead weekly client calls, set agendas, drive structured updates, manage expectations, and handle questions/blockers to keep clients informed and in control
  • Own timelines across multiple client projects, coordinate developers and outreach specialists, track progress in Notion, and identify/resolving risks to ensure on-time delivery
  • Create clear briefs for the delivery team, translate client needs into actionable plans, maintain high standards across accounts, and improve reporting structures
  • Apply strategic thinking to understand how lead generation and AI systems work, spot performance improvements, and support upsells or scope expansion where appropriate

About the company

Talent Shore logo

Talent Shore

Staffing & Recruiting

Talent Shore connects top talent in South Africa with leading recruitment businesses in the United Kingdom, Europe and the United States. We’re proud to be the first offshoring company, focussed on the recruitment sector, with a track record of successfully helping recruitment businesses to scale up through cost-effective talent acquisition and management. For companies, we take the risk out of the offshoring process by supporting your business to effectively scale your operations and maximise the productivity of your teams in the UK, Europe, USA and South Africa. South Africa has an amazing pool of talented and skilled professionals who can help your business grow. For SA employees, we are looking for Recruitment / Talent Acquisition / Admin / Compliance / Accounting specialists of varying levels of skill and experience. The international clients we work with offer excellent salaries, in-country support, professional development and real investment in your career growth. Reach out to our team today.

Company details

IndustryStaffing & Recruiting
Company size11 - 50

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Job description

About Us


We build high performance lead generation systems for B2B businesses. We're not a traditional agency. We build structured, scalable outreach and acquisition systems that start generating results within weeks of going live.
We work fast. We work intelligently. We are specific in what we build and why. Clients work with us because they want real pipeline, not vanity metrics. We're now hiring a client facing Project Manager to help scale delivery while maintaining an exceptional client experience.


The Role


This is a hands on, client facing delivery role. You will support the operational side of client accounts, ensuring projects are delivered on time, to a high standard, and with total clarity for the client. You will sit between the client and our internal delivery team. You will protect timelines, manage expectations, and keep momentum high.


What You Will Be Responsible For


Client Management

• Leading weekly client calls
• Setting agendas and driving structured updates
• Managing expectations clearly and confidently
• Handling questions, blockers and feedback
• Ensuring clients feel informed and in control


Project Delivery

• Owning timelines across multiple client projects
• Coordinating developers, outreach specialists and internal team
• Tracking progress inside Notion
• Identifying risks early and resolving them
• Ensuring systems go live efficiently


Internal Operations

• Creating clear briefs for the delivery team
• Translating client needs into actionable plans
• Improving reporting structure
• Maintaining high standards across accounts
• Helping refine internal processes as we scale


Strategic Thinking

• Understanding how our lead generation and AI systems work
• Spotting opportunities to improve performance
• Supporting upsells or scope expansion where appropriate

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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