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Operations Supervisor

Key Facts

Remote From: 
Full time
English

Other Skills

  • Mentorship
  • People Management
  • Decision Making
  • Communication
  • Time Management
  • Teamwork
  • Literacy
  • Detail Oriented
  • Computer Literacy
  • Problem Solving

Roles & Responsibilities

  • Demonstrated experience supervising or coordinating linehaul or heavy vehicle transport operations in Australia
  • Strong working knowledge of Heavy Vehicle National Law (HVNL) and Chain of Responsibility (CoR) obligations
  • Experience managing drivers and subcontractors within a compliance-driven transport environment
  • Proficient with transport or fleet management systems and strong numeracy, literacy, and attention to detail

Requirements:

  • Plan, dispatch, and monitor linehaul runs to meet service commitments and network cut-off and departure times, and respond to delays and incidents in real time
  • Ensure compliance with HVNL, CoR obligations, and fatigue management requirements; oversee daily vehicle pre-starts, defect reporting, and coordination of maintenance and repairs
  • Supervise drivers and subcontractors, coordinate inductions, rosters, fatigue plans, and act as the primary escalation point for linehaul service failures and missed connections
  • Maximise fleet utilisation while controlling operational costs; ensure all linehaul documentation (manifests, load plans, run sheets) is completed accurately and on time; liaise with depot operations, network planning, and customer service

Job description

About the role


Team Global Express is seeking an experienced Linehaul Supervisor to join our Operations team based in Karawatha on Brisbane's Southside. This is a full-time permanent position (1pm Starts).

The Linehaul Supervisor is responsible for coordinating and supervising daily linehaul operations to ensure safe, compliant, cost-effective, and on-time freight movements across our network.

Key responsibilities

  • Manage daily linehaul operations to ensure scheduled linehaul services meet network cut-off and departure times
  • Plan, dispatch, and monitor linehaul runs to ensure compliance with service commitments and operational requirements
  • Monitor and manage linehaul activities in real time, responding to delays, breakdowns, incidents, and network disruptions
  • Ensure compliance with the Heavy Vehicle National Law (HVNL) and Chain of Responsibility (CoR) obligations
  • Oversee driver fatigue management in accordance with Standard Hours, Basic Fatigue Management (BFM), or Advanced Fatigue Management (AFM) requirements
  • Act as the primary escalation point for linehaul service failures, missed connections, and exceptions
  • Maximise utilisation of prime movers, trailers, and trailing equipment while controlling operational costs
  • Ensure all linehaul documentation, including manifests, load plans, and run sheets, is completed accurately and on timeEnsure Dangerous Goods are transported in accordance with the Australian Dangerous Goods (ADG) Code
  • Oversee daily vehicle pre-starts, defect reporting, and coordination of maintenance and repairs
  • Liaise with depot operations, network planning, and customer service to align linehaul capacity with freight volumes
  • Supervise and support linehaul drivers and subcontractors to ensure adherence to company policies and safe work practices
  • Coordinate driver and contractor inductions in accordance with company and site requirements
  • Prepare and maintain driver rosters, fatigue plans, and leave records
  • Identify service, safety, and cost improvement opportunities across linehaul operations

What you’ll bring

  • Demonstrated experience supervising or coordinating linehaul or heavy vehicle transport operations in Australia
  • Strong working knowledge of Heavy Vehicle National Law and Chain of Responsibility obligations
  • Sound understanding of driver fatigue management frameworks (Standard Hours, BFM, AFM)
  • Experience managing drivers and subcontractors within a compliance-driven transport environment
  • Proven ability to manage time-critical transport schedules and network operations
  • Strong decision-making and problem-solving skills, particularly during operational disruptions
  • Understanding of fleet utilisation, cost control, and transport performance measures
  • Confident communication skills with the ability to engage drivers, depots, and stakeholders
  • Strong computer literacy, including experience with transport or fleet management systems
  • High level of numeracy and literacy with strong attention to detail

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit https://teamglobalexp.com/.

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

  • Competitive salary above industry standards

  • Upskilling, training, mentoring and more to support your career development journey

  • Fun and practical employee perks and discounts

  • Flexible work, including work from home

  • Inclusive parental leave policy that supports all parents & carers

  • Peer recognition awards acknowledge when you go above and beyond.

An inclusive workplace, works for everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

Other things to note

  • When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.

  • During the recruitment process, please keep an eye on your junk emails and spam folders for updates.

  • TGE is listed as one of LinkedIn’s Top Companies of 2023 and 2024 in Australia.

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