Key Facts

Remote From:

Full time

Expert & Leadership (>10 years)

English

Hard Skills

Budget Management Project Management Volunteer Management Integrated Reporting Process Improvement Issue Management Event Scheduling Stakeholder Communications Grant Applications Inventory Management Data Collection Cross-Functional Collaboration Internal Communications Integrated Banking Solutions (IBS) Business Analysis Compliance Management Online Communication Working With The Developmentally Disabled Remote Administration

Other Skills

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Microsoft Excel
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Record Keeping
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Team Leadership
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Microsoft Office
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Microsoft Word
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Microsoft PowerPoint
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Non-Verbal Communication
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Planning
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Adaptability
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Time Management
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Critical Thinking
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Detail Oriented
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Relationship Building

Job description

Girl Guides of Canada–Guides du Canada (GGC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

Girl Guides of Canada is actively seeking an Operations Support Coordinator

(Contract to August 31, 2026, with possibility to extend 1 year based on budget approvals)

Remote working opportunity

Must reside in British Columbia or Alberta

About This Opportunity

Reporting to the Regional Manager BC-AB-NWT-YT, in this role, you will support the effective delivery of operational services across Areas by promoting consistency, ensuring compliance, and equipping Area volunteers with the tools and guidance needed to succeed.

Position Specifics

In this role you will:

General Area-wide Support

Serve as a central point of contact for operational inquiries and updates
Support governance inquiries
Attend designated Area Council meetings as determined by the Regional Manager
Coordinate Cookie program information collection and compliance tracking
Provide reporting on Cookies to multiple provincial levels and the National team
Manage Area cookie surplus requests and monitor inventory
Collaborate with internal departments to resolve issues and maintain smooth operations
Monitor processes and identify opportunities for improvement in operational workflows
Other duties as assigned

Volunteer Support

Liaise with Advisers and key volunteers regarding marketing and communications submissions and requests, camps and events, and other initiatives
Process Guidepost and other communication material
Manage cookie-related communications to support nation-wide processes
Provide general support to Trip Units

Finance and Fund Development

Assist with Area budgets, compliance requirements, and financial reporting
Support the integration of Area budgets into Provincial and National Budget processes
Provide support for Unified Banking issues and troubleshooting
Track, reconcile, and review P-Cards
Support and strengthen provincial processes for donations and grants to ensure compliance and efficiency
Track and file all grants and donations, reporting requirements, compliance information

The above statements are intended to describe the general nature and level of work being performed by the incumbent(s) of this job. They are not intended to be an exhaustive list of all responsibilities and activities required of the position. 

Requirements:

Related degree or diploma (Business Administration, Volunteer Management) or equivalent work experience.
2+ years’ experience working in a remote and/or hybrid environment, leading projects and small teams.
Demonstrated computer software proficiency with MS Office, intermediate to advanced knowledge of Word, Excel, and PowerPoint Effective planning and time management
Strong written and oral communication skills
Ability to foster strong relationships with stakeholders
Critical thinking
Detail oriented
Adaptable
Experience of working with participants from diverse backgrounds and/or with special needs

Starting Hourly Rate: $27.58/hour (based on annual salary of $50,200)

This position will remain open until filled. Interviews will be conducted on a rolling basis. Submissions without a cover letter will not be considered. Please note that GGC accepts all genders for job applications.

GGC is committed to diversity, equity and inclusion. We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized, Indigenous, people from the 2SLGBTQI+ community, people with disabilities and other equity seeking groups. GGC welcomes girls and women – cisgender and transgender – as well as non-binary people who are comfortable in spaces that focus on and are driven by the experience of girls.

Upon request, Girl Guides of Canada-Guides du Canada will make available accommodations during the recruitment process. Please note we do not require applicants to identify as a person with disability, or to disclose their disability, to request or access accommodation. Accommodation requests should be made

in advance to People & Culture at HR@girlguides.ca.

We thank all candidates for their interest. Only those selected for an interview will be contacted.