Description
Commit is a global technology services company founded in 2005, partnering with AWS and leading enterprises to accelerate innovation through cloud, software engineering, and AI-driven solutions. Our mission is to combine deep technical expertise with strong business acumen to deliver scalable, secure, and high-impact outcomes for our clients worldwide. With over 1,000 engineers and AWS Premier Tier status, along with our GenAI Competency, we are ready to take our AI division to the next level.
Role Overview
We are seeking an AI Presales & Delivery Lead to spearhead Commit's AI portfolio across both North America and UK divisions. This role supports the end-to-end success of Commit’s AI P&L, ensuring seamless collaboration between Sales/Client Partners, Delivery, and Clients. You will act as both a presales leader and technical authority, driving customer pursuits, delivery, and process improvement for our international AI solutions.
This is a hands-on leadership role requiring technical depth, customer-facing credibility, and operational excellence to position Commit as a trusted partner to our AWS partners and customers.
Key Responsibilities
A. Presales & Solutioning
- Serve as the lead presales SME for AI and product‑build engagements, shaping early prospect and customer conversations.
- Conduct discovery and scoping sessions, develop cost models, and align estimates with delivery P&L leaders.
- Draft Statements of Work (SoWs) and proposals with consistent margin discipline.
- Prepare and coordinate technical SMEs (AI/software architects, data engineers, product leaders) for client-facing discussions.
B. Delivery Management
- Lead internal and client kickoff sessions to ensure clear alignment on objectives, scope, and success criteria.
- Translate business challenges into high-impact technical solutions with clear articulation of business value and ROI.
- Serve as delivery lead for product-oriented Assessments and PoCs, producing high‑quality deliverables (presentations, reports, roadmaps).
- Oversee AI project execution from inception through delivery, ensuring adherence to timelines, budgets, and quality standards.
- Partner with Client Partners (CPs) and PMs to mitigate risks, resolve challenges, and proactively manage client expectations.
- Champion delivery excellence through strong communication, solution-oriented problem solving, and a consistent client experience.
Success Metrics
3 Months
- Establish trust with Commit International leadership, Sales/CP teams, and Software/AI delivery groups.
- Master the end-to-end presales and delivery processes within the AI P&L.
- Lead 50%+ of AI pursuits and billable projects across Commit International.
6 Months
- Recommend and implement improvements across presales and delivery to increase profitability and conversion rates.
- Reduce time from AI First Win (Assessment/PoC) to Implementation by ~33%.
- Achieve an 80% conversion rate of AI PoCs to implementations.
- Identify cross-sell opportunities across Commit P&Ls.
- Earn high confidence from Sales/CP leadership in selling and delivering Software/AI engagements.
12 Months
- Drive >100% YoY growth in AI revenue.
- Convert 33%+ of AI projects into cross-P&L engagements.
- Achieve a 90%+ customer satisfaction across all AI engagements in North America.
Why Join Commit?
At Commit, you’ll shape the future of AI delivery across global markets. You’ll lead a portfolio with strong AWS backing, work with cutting-edge technologies, and own the challenge of scaling a high-growth business line. If you’re passionate about building solutions that matter and leading international teams to success, we want to talk to you.
Requirements
Qualifications
- 5+ years in AI/ML solutioning or product development, including experience across both delivery and presales in a professional services organization.
- 1+ year developing LOEs and SoWs for AI PoCs (on AWS is highly preferred).
- 2+ years in customer-facing presales roles with North American clients.
- Demonstrated success in presales, solution design, and customer-facing delivery.
- Experience managing 10+ concurrent projects and/or sales pursuits.
- Prior experience working with distributed teams in a fast-paced, high-growth services environment.
- Strong technical foundation (cloud-native architectures, AI/ML frameworks, data engineering, modern software practices).
Key Skills & Psychographics
- High energy and enthusiasm.
- Ability to context-switch rapidly and manage competing priorities.
- Passion for technology and continuous learning.
- Strong sense of ownership and accountability across cross-functional workstreams.
- Highly responsive and proactive communicator.
