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Wholesale Associate

Roles & Responsibilities

  • 3-5 years of B2B corporate wholesale experience (apparel not required; other categories acceptable)
  • Advanced Excel skills
  • NuOrder experience preferred
  • College degree preferred; ability to travel a couple times per year

Requirements:

  • End-to-end management of specialty store relationships, including current relationships, inbound inquiries, new accounts, assortments, orders, and shipments; manage wholesale samples lifecycle
  • Proactively share available inventory with the wholesale team and clients with a merchant perspective by channel; manage drop ship partnerships
  • Operate wholesale processes by pulling weekly open order reports, monitor inbound ETAs and allocations, and collaborate with Supply Chain and Operations to improve fulfillment times; scale dropship from 3 to 80 items annually (target $1-2M in new sales)
  • Provide online digital support (copy, image requests) and ensure live product capture; coordinate by-size breakouts for new production; work with planning to optimize aging inventory and ATS profitability

Job description

Overview:

About PHOENIX 

 

PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com.

 

About Bonobos

 

We are on a mission to make fits and connections that inspire people to be themselves. Our Bonobos menswear brand is known for being a style instigator and offering perfect-fit risks through our innovative retail model and personalized experience. Launched online in 2007 with its signature line of chinos, Bonobos now offers a variety of styles available to order online and to try on at any one of our 60+ Guideshop locations. Our Guideshops are in-real-life stores that deliver one-on-one service and expert fit advice. Don’t think traditional retail, Bonobos is something you haven’t seen before. 

 

The Bonobos team is vibrant, collaborative, and inclusive. We value self-awareness, empathy, intellectual honesty, positive energy, and judgment, often over experience. We’ve created a culture where collaboration and communication are paramount, all while making time for fun and celebrating extraordinary efforts. 

Location Name: New York Office Responsibilities:

POSITION OVERVIEW 

The Wholesale Associate role is responsible for a combination of both operational and sales tasks, working with the B2B channel within the BONOBOS brand.  They will work hand in hand with the Wholesale Director on Nordstrom and be client facing for Dropship, NuOrder, order processing and shipping exercises. They will work with the Wholesale Director, Account Executive and planning team on inventory P & L’s and coordinating future buys with production.  The Wholesale Associate will work independently with Specialty stores and own merchandising and inventory exercises in NuOrder.  

 

 

KEY RESPONSIBILITIES

Sales:

  • End to end management of specialty store relationships inclusive of current relationships, inbound retailer enquiries, new account management, managing assortments, orders, and shipments
  • Proactively share available inventory with the wholesale team and clients, with an understanding of assortments (a merchant perspective) that may be appropriate by channel i.e. golf, swim, sportswear, sweaters, suiting, tailored and accessories
  • Manage the life cycle of wholesale samples - placing orders seasonally, coordinating requests for major accounts, and preparing for internal meetings
  • Assist the sales team as needed in seasonal market week needs including but not limited to: showroom set up, custom assortment decks, hosting clients
  • Establish new drop ship partners

Operational:

  • Pull weekly open order reports to monitor inbound ETA’s and allocations and work to improve fulfillment and turnaround times, working closely with Supply Chain and Operations
  • Work closely with tech and planning to scale dropship from 3 items to 80 annually, building a $1-$2M new sales channel
  • Provide online digital support including copy info, image requests, ensuring all live products are captured accurately for both the Wholesale Director and Account Executive
  • Work with the sales and planning teams for by-size break outs for new production needs on new buys, seasonally
  • Collaborate with DTC merchants & planners to identify aging inventory and transfer as needed to maximize profitability of the ATS inventory

 

REQUIRED EXPERIENCE & QUALIFICATIONS

  • 3-5 years of B2B corporate wholesale experience (Apparel not required. Can be like minded categories)
  • NuOrder experience not required but preferred
  • Must be able to speak to current operations and/or retailer systems use
  • Advanced Excel skills
  • A college degree is preferred
  • Ability to travel a couple times a year

CRITICAL SKILLS & ATTRIBUTES

  • Positivity and eagerness in problem-solving
  • Detail oriented
  • Professional and customer-oriented
  • Value self-awareness, intellectual honesty, judgment, empathy and positive energy

BENEFITS & COMPENSATION

 

PHOENIX offers a range of benefits to help protect full-time associate’s health and long-term financial security including: 

  • Medical, pharmacy, dental and vision coverage 
  • 401(k) and Roth 401(k) with Company match 
  • Merchandise discount 
  • Paid Time Off 
  • Parental leave for new moms and dads 

 

For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more.

 

Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match. 

 

Part-time associates may also be eligible to participate in the Bonobos Guideshop Incentive Plan.

 

Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate.

Pay Range: $64,400 - $88,000 Closing:

An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information.

 

Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.

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