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Account Executive

ResDiary

Role overview

Qualifications

  • Experience in selling to or working with local government or public sector organisations
  • Confidence using tools like Salesforce to manage conversations and keep track of activity
  • Strong communication skills, with the ability to keep messages clear, simple and relevant to the customer
  • A positive, proactive approach to learning and developing your skills

Responsibilities

  • Build strong relationships with new and existing customers, helping them understand how our products can support their aims
  • Work closely with colleagues across Marketing, Product and Customer Success to create interest and identify opportunities for customers to expand how they use Access software
  • Lead conversations that explore customer challenges, shaping tailored demonstrations and proposals that clearly show the value of our solutions
  • Manage a healthy pipeline of opportunities, keeping accurate records and staying proactive in your follow up so customers always feel supported

About the company

ResDiary logo

ResDiary

Computer Software / SaaS

ResDiary is a flat-fee, online reservation system, designed to help hospitality operators run a smooth service. Thousands of restaurants, bars, clubs, and hotels across the world use ResDiary to manage their bookings; from taking online reservations to managing tables, selling tickets, and processing online payments. The software delivers market-leading yield and table management technology, while helping build customer databases and profiles to develop relationships and loyalty. ResDiary is a trusted supplier to some of the world’s top restaurants including The Hand and Flowers, The Houses of Parliament, and Martin Wishart. The company also provides solutions for thousands of independent venues and groups like Giggling Squid, TGI Fridays, and Turtle Bay. ResDiary supplies enterprise solutions to Qantas in Australia, as well as to the Accor Hotels Group globally. Headquartered in the UK, ResDiary has team members and licensees in the UK, Ireland, New Zealand, Australia, US, Italy, France, Canada, Denmark, Sweden, Norway, Singapore, Indonesia, The Philippines, and South Africa.

Company details

Company typeSME
IndustryComputer Software / SaaS
Company size51 - 200

Links

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Job description

We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.   

 

Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them. 

  

What does Access offer you?  

We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career.  

 

On top of a competitive salary, our standard 25 days holiday (which goes up the longer you’re with us), and a matched pension scheme, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have one charity day allocated to support a cause that matters to you.

About you:
You’re a natural relationship builder who enjoys connecting with people and understanding what they need. You’re confident speaking with local authorities and other public sector organisations, and you enjoy exploring how technology can make their work simpler and more effective. You bring a curious, solutions‑focused mindset and you're comfortable guiding conversations that uncover opportunities for growth. You enjoy working with others to solve problems and you’re motivated by helping customers get the most out of the tools available to them.

Day-to-day, you will:
• Build strong relationships with new and existing customers, helping them understand how our products can support their aims.
• Work closely with colleagues across Marketing, Product and Customer Success to create interest and identify opportunities for customers to expand how they use Access software.
• Lead conversations that explore customer challenges, shaping tailored demonstrations and proposals that clearly show the value of our solutions.
• Manage a healthy pipeline of opportunities, keeping accurate records and staying proactive in your follow up so customers always feel supported.

Your skills and experiences might also include:
• Experience in selling to or working with local government or public sector organisations.
• Confidence using tools like Salesforce to manage conversations and keep track of activity.
• Strong communication skills, with the ability to keep messages clear, simple and relevant to the customer.
• A positive, proactive approach to learning and developing your skills.

What are we all about?  

 

The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used.

 

With over 9,300 talented individuals driving innovation and customer excellence, we’re shaping the future of work. And we want you to be part of it. At Access, people are at the heart of everything we do. We’re committed to creating an inclusive, high-performing culture where everyone feels valued, respected, and empowered to thrive. If you’re excited about this role - even if your experience doesn’t tick every box - you might be exactly who we’re looking for.

We believe in equality for all and the transformative power of diversity. So why not join our vibrant team, where you can love what you do, love how you live, and most importantly, be authentically you?

 

Let’s make a difference together.

Love Work. Love Life. Be You.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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