Field Investigator

Job Title: Field Specialist Investigator

Job Location: Remote with field work in Arroyo, CA

Job Type: Part-Time, Billable Hours, Non-exempt

Compensation: $20 - $22/hour, paid weekly

Reports To: Regional Manager 

As a Field Specialist, you’ll work on a wide range of insurance investigations including workers’ compensation, suspected fraud, and liability claims while delivering thorough, high-quality results for our clients. Your day-to-day work will include visiting residences for document signings and retrievals, conducting wellness checks, gathering photo and video evidence at accident locations, and preparing clear, detailed investigative reports. You’ll also provide daily case updates to ensure accuracy and accountability throughout each investigation.

Compensation:

• Hourly Rate: $20 - $22 per hour (Weekly Pay) Commensurate with experience and performance
• Travel Time: Travel commute time is compensated at 100% of regular hourly rate, after standard commute deduction 
• Mileage Reimbursement: $0.55 per mile for all portal-to-portal and mobile surveillance mileage
• Paid Administrative Time: Paid at regular hourly rate (report writing, administrative time, etc.)
• Paid Training: Paid at regular hourly rate  

Essential job functions include:

• Conducting insurance claims investigations by performing scene investigations and canvases (collect photo/video evidence from the location of the accident)
• Review all case materials prior to conducting investigative activity
• Document signings and retrieval via home visits
• Daily submission of updates regarding work performed on each case
• Preparing and dictating investigation reports

About Us: Frasco is a leading provider of investigative services for our clients in the insurance industry. We are committed to delivering accurate, high-quality investigation services to meet our clients' expectations.   

 Field Investigator candidates must have:

• Strong attention to detail with commitment to accuracy and quality
• Ability to effectively communicate with others
• Ability to work independently
• Ability to work from a home-based office and work flexible hours
• Valid driver’s license and vehicle with good driving record
• Minimum auto insurance in the amount of $100,000 each person/$300,000 each accident bodily injury/$50,000 property damage
• Smartphone, printer, scanner, desktop/laptop computer with a good internet connection
• Ability to model behaviors that reflect Frasco’s core values
• Capable of working independently, contacting clients, and strategizing about the best course of action to handle their needs, and be able to proceed accordingly

Preferred Qualifications/Experience:

• Associate or Bachelor’s Degree in Criminal Justice or related field
• Bi-lingual in Spanish and English
• Customer service experience