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Medical lead

Role overview

Qualifications

  • Medical degree (GP or relevant specialty), registered with the French Medical Council
  • 5+ years post-qualification experience
  • Digital health telemedicine experience
  • Value-based healthcare experience

Responsibilities

  • Lead and scale a remote-first medical team (50+ GPs and specialists) across geographies, recruiting, onboarding, and managing to foster engagement around outcomes and integrated care
  • Establish medical governance and ensure quality and safety through clinical committees, case reviews, and incident management; develop protocols aligned with national guidelines and teleconsultation use cases
  • Define clinical practices for integrated care by creating telemedicine guidelines that optimize medical quality, patient experience, and cost-effectiveness across the care pathway
  • Shape AI-augmented medical practice and collaborate with product teams on how GPs work with AI; build integrated care pathways bridging digital and physical medical centers

About the company

Alan logo

Alan

Health Insurance (Payers)

Alan is the first digital health insurance company in Europe. We revolutionise health insurance by focusing on user experience with excellent price-quality ratio health plans. We are the first new independent insurance licensed in France since 1986 by the French Prudential Supervisory Authority (ACPR). Alan raised more than €125 million in its 4 years of existence.

Company details

Company typeUnicorn
IndustryHealth Insurance (Payers)
Company size501 - 1000

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Job description

You. Better. With Alan.

Alan is building a vertically integrated health partner that unites insurance and smart healthcare delivery into one seamless system. Our vision is to make prevention the new norm of care for all.

Our mission: Help people live in good health to 100 while helping employers feel proud, turning health benefits from a cost centre into their most valuable investment.

By connecting all aspects of care (private, public, and direct to consumer) we create the most member-centric healthcare experience, reducing claims costs while generating new monetization opportunities.

We partner with tens of thousands of companies across France 🇫🇷, Spain 🇪🇸, Belgium 🇧🇪, and Canada 🇨🇦, serving over a million members.

How we work: our Leadership Principles

  • Mission is the Boss — We think long-term and are methodical optimists who take risks, seeking our mission's success above all else.

  • Distributed Ownership — Accountable enlightened despots: everyone owns their decisions and results.

  • Radical Transparency — All information is accessible and written-first, so everyone can make the best decisions asynchronously.

  • Always Growing — Direct, positive, and caring feedback, combined with self-growth ownership.

⭐️ Medical Lead - Telemedicine ⭐️

Our Health Professionals team embeds clinical expertise across Alan's integrated care model to deliver innovative healthcare services with quality, efficiency, and compelling differentiation.

We're scaling Alan's telemedicine offering to become a cornerstone of our integrated care model - teleconsultations, medical chat, and AI agents working together to deliver exceptional care.

You'll lead a growing team of GPs across multiple telemedicine offerings and geographies, defining clinical practices that balance excellence with efficiency for optimal patient experience, embedding value-based healthcare principles throughout. Day to day, you will collaborate with a dedicated Ops team to define and drive excellence of those health services.

The challenges

  • Scale and lead a remote-first medical team - recruit, onboard, and manage 50+ GPs and specialists across geographies, fostering engagement around shared outcomes and integrated care.

  • Establish a feedback culture - shape a medical team where physicians embrace peer feedback and case reviews for continuous improvement, in a supportive and bienveillance environment.

  • Establish medical governance and ensure quality & safety - set up clinical committees, case reviews, and incident management. Develop protocols aligned with national guidelines, define appropriate teleconsultation use cases, ensure compliance.

  • Define clinical practices for integrated care - create telemedicine guidelines that optimize medical quality, patient experience, and cost-effectiveness across the care pathway.

  • Drive outcomes that matter - establish metrics beyond process indicators: health impact, member experience, cost-effectiveness, and specific clinical patterns.

  • Shape AI-augmented medical practice - contribute to product teams on how GPs work with AI.

  • Build integrated care pathways - potentially bridging digital with physical medical centers to create seamless patient journeys.

⭐️ If you have some of the following, you may be a great fit ⭐️

Core requirements:

  • Medical degree (GP or relevant specialty), registered with French Medical Council, 5+ years post-qualification experience. Public health or digital health training is a plus.

  • Fluent English and French; third language is a plus

  • Team leadership experience - you've managed medical teams and/or coordinated complex cross-functional projects.

  • Corporate healthcare experience (health tech, insurers, digital health) or public health sector outside hospitals. You grasp business and organizational dynamics, and collaborate naturally with non-medical teams.

  • Digital health & telemedicine experience (Qare, Livi, Doctolib, etc.) with genuine excitement about AI as an enabler of better care

  • Value-based healthcare experience - you've designed care pathways that balance clinical quality, patient experience, GP engagement, and cost-effectiveness in real-world settings. You proactively discuss healthcare economics and resource allocation, seeing thoughtful resource use as essential to good medicine.

How you work:

  • You are entrepreneurial with bias for action - you thrive in fast-moving environments, make decisions with incomplete information, and iterate quickly

  • You are a strong communicator and change leader - you embrace and foster feedback culture, bringing physicians along on change through empathetic challenge

Plus:

  • Experience in integrated care models or health insurance medical operations

  • Track record scaling medical teams in growth environments

  • Familiar with French telemedicine regulatory framework and healthcare system

Experience level: We're looking for physicians with 5-10 years of post-qualification experience

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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