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XTN-34C0183 | ADMIN AGENT

Key Facts

Remote From: 
Japan, Singapore, Ireland
Full time
English

Other Skills

  • •
    Communication
  • •
    Time Management
  • •
    Teamwork
  • •
    Proactivity
  • •
    Detail Oriented

Roles & Responsibilities

  • Experience in mortgage loan processing or admin support in financial services
  • Knowledge of lender conditions, loan approvals, and settlement processes
  • Strong communication skills for updating clients and coordinating with brokers/partners
  • Proficiency with loan processing software and CRM tools

Requirements:

  • Manage and address lender conditions required for loan approval and settlement.
  • Provide timely updates to clients and third-party partners regarding the status of home loan applications.
  • Offer process feedback to brokers aimed at enhancing the home loan application workflow.
  • Proactively drive early loan settlements to maximize client revenue.

Job description

The Admin Agent is responsible for assisting Loan Studio brokers and clients in efficiently advancing home loan applications with multiple lenders.

•  Health Insurance/HMO 
•  Enjoy unlimited MadMax Coffee
•  Diverse learning & growth opportunities
•  Accessible Cloud HR platform (Sprout)
•  Above standard leaves

  • Manage and address lender conditions required for loan approval and settlement.
  • Provide timely updates to clients and third-party partners regarding the status of their home loan applications.
  • Offer process feedback to brokers aimed at enhancing the home loan application workflow.
  • Proactively drive early loan settlements to maximize client revenue.

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