Minimum 3 years of successful experience as a trucking insurance agent (selling, servicing, renewals)
Prior experience in training, coaching, or instructional design (remote training experience is a plus)
Ability to create training documents and multimedia materials, including videos (Canva or similar), call monitoring, and process guides
Strong understanding of FMCSA regulations and DOT compliance; excellent communication and presentation skills; ability to simplify complex insurance concepts for diverse audiences
Requirements:
Develop and deliver training programs on trucking insurance policies, procedures and regulations for new and existing agents
Create and maintain training materials, manuals, SOPs, and e-learning modules
Collaborate with underwriting, claims, and compliance teams to ensure training aligns with operational needs and improves workflows
Stay current with industry trends and best practices, and conduct assessments to evaluate training effectiveness and identify areas for improvement
Job description
This is a remote position.
We are seeking a knowledgeable and experienced Trucking Insurance Trainer to educate and support our team in understanding the complexities of commercial trucking insurance. This role is essential for ensuring our staff is well-versed in underwriting, selling, claims handling, regulatory compliance, and customer service specific to the trucking industry.
Develop and deliver training programs on trucking insurance policies, procedures and regulations for new and existing agents.
Help coach and equip new trucking sales agents in effective prospecting, relationship-building, persuasive presentations, and closing techniques
Document and maintain up-to-date training manuals, classes, SOPs, and video tutorials
Collaborate with management to improve workflows and reduce errors
Create training materials, manuals, and e-learning modules
Stay current with industry trends, FMCSA regulations, and insurance best practices.
Conduct assessments to evaluate training effectiveness and identify areas for improvement.
Collaborate with underwriting, claims, and compliance teams to ensure training aligns with operational needs.
Provide one-on-one coaching and support as needed.
May need to cross train in Personal Lines and other Commercial Lines
Requirements
Prior experience in training, coaching, or instructional design is highly preferred – Remote training experience is a plus
Minimum 3 years of successful experience as a trucking insurance agent (selling, servicing, renewals)
Able to create training documents, videos (Canva or similar), call monitoring and process guides, and training syllabi for positions
Highly organized, self-motivated, and patient
Be comfortable to work with various bilingual staff members
Strong understanding of FMCSA regulations and DOT compliance.
Excellent communication and presentation skills.
Ability to simplify complex insurance concepts for diverse audiences.
Proficiency in Microsoft Office and learning management systems (LMS).
Benefits
BENEFITS
You can Work from Home or from the office in North Royalton, OH
We offer a competitive pay scale. Base + bonuses + extra incentives + 401K Match
You will have career growth opportunities with International Insurance Group
Medical, Dental, Vision Insurance (shared cost)
Paid Vacation Time and Federal Holidays
You will be a part of a well-established, 95+ employee agency which ranks in the top 1% of agencies for great customer experience
You will have a voice. We consistently invite our staff to provide feedback about their work experience.
WHO WE ARE:
Our long-term goal is to become a 1,000 Soul Company, serving 25 different language groups throughout the United States
We strive to operate with integrity and trust in all we do. You will be part of a work-family environment, driven by our 3 Core Values of Integrity, Impact & Grit
We represent over 25 top insurance carriers in the industry, throughout 29 states, specializing in personal lines, life, commercial and trucking
Our purpose is to help protect our client`s American dream
We strive to honor God and be respectful of each other, our customers, and all other stakeholders
