Key Facts

Remote From:

Anywhere

Full time

Mid-level (2-5 years)

60 - 100K yearly

English

Hard Skills

Other Skills

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Training And Development
•
Relationship Building
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Coaching
•
Customer Service
•
Microsoft Office
•
Presentations
•
Training And Development
•
Communication
•
Patience
•
Organizational Skills
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Self-Motivation

International Insurance Group, Inc.

Insurance

About International Insurance Group, Inc.

International Insurance Group (IIG) is an independent insurance agency providing quality protection for individuals, families and businesses throughout the country. Providing superior customer service and low rates along with our ability to understand our customer’s needs drives the success of our agency. Our Vision is to become a recognized leader in the insurance and financial services arena, by providing our services within the immigrant communities of the United States. Our Mission is to overcome the language and cultural barriers of immigrants, by creating a comfortable climate, where individuals of different nationalities are offered the highest level of insurance and financial services in their own respective language. Our incessant goal is to earn the reputation and trust of our clientele, by building bridges among each nationality, one client at a time. Growth will be fueled by well-served clients who in turn will become our greatest advocates within their respective communities. We currently work with the local communities in 14 different states, their local Romanian communities, and are expanding into the Russian and the Ukrainian communities across the USA. If you have any questions, or would like to contact us regarding a quote or if you would like to join our team, send us an email at: info@insuranceiig.com

Company type: TPE

Industry: Insurance

Founded: 2018

Company size: 11 - 50

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Job description

This is a remote position.

      We are seeking a knowledgeable and experienced Trucking Insurance Trainer to educate and support our team in understanding the complexities of commercial trucking insurance. This role is essential for ensuring our staff is well-versed in underwriting, selling, claims handling, regulatory compliance, and customer service specific to the trucking industry. 

     
Develop and deliver training programs on trucking insurance policies, procedures and regulations for new and existing agents. 
Help coach and equip new trucking sales agents in effective prospecting, relationship-building, persuasive presentations, and closing techniques 
Document and maintain up-to-date training manuals, classes, SOPs, and video tutorials 
Collaborate with management to improve workflows and reduce errors 
Create training materials, manuals, and e-learning modules 
Stay current with industry trends, FMCSA regulations, and insurance best practices. 
Conduct assessments to evaluate training effectiveness and identify areas for improvement. 
Collaborate with underwriting, claims, and compliance teams to ensure training aligns with operational needs. 
Provide one-on-one coaching and support as needed. 
May need to cross train in Personal Lines and other Commercial Lines 

Requirements

Prior experience in training, coaching, or instructional design is highly preferred – Remote training experience is a plus

Minimum 3 years of successful experience as a trucking insurance agent (selling, servicing, renewals)

Able to create training documents, videos (Canva or similar), call monitoring and process guides, and training syllabi for positions

Highly organized, self-motivated, and patient

Be comfortable to work with various bilingual staff members

Strong understanding of FMCSA regulations and DOT compliance.

Excellent communication and presentation skills.

Ability to simplify complex insurance concepts for diverse audiences.

Proficiency in Microsoft Office and learning management systems (LMS).

Benefits

BENEFITS

You can Work from Home or from the office in North Royalton, OH

We offer a competitive pay scale. Base + bonuses + extra incentives + 401K Match

You will have career growth opportunities with International Insurance Group
Medical, Dental, Vision Insurance (shared cost)

Paid Vacation Time and Federal Holidays

You will be a part of a well-established, 95+ employee agency which ranks in the top 1% of agencies for great customer experience

You will have a voice. We consistently invite our staff to provide feedback about their work experience.

WHO WE ARE:

Our long-term goal is to become a 1,000 Soul Company, serving 25 different language groups throughout the United States

We strive to operate with integrity and trust in all we do. You will be part of a work-family environment, driven by our 3 Core Values of Integrity, Impact & Grit