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Sales & Retention Assistant Romanian Speaker

International Insurance Group, Inc.

Role overview

Qualifications

  • Must speak and write Romanian fluently
  • Comprehension of the English language is a must (written/verbal)
  • PC Skills including MS Office are required; having a technology-oriented attitude is a must
  • Higher education is a plus (business related preferred)

Responsibilities

  • Assist Senior Sales and Retention agents in their sales and retention process
  • Help gather information from the prospect customer using our communication system (phone, IM, and emails)
  • Fill in the info gathered in various Forms, Applications, Carriers sites to generate quotes
  • Email management and follow-up with calls and emails for the missing information and documentation

Key facts

  • Remote from: Romania
  • Full time
  • English, Ukrainian, Russian

Hard skills

Linguistics Communications Systems Organizational Structure

Other skills

  • Microsoft Office
  • Teamwork
  • Time Management
  • Proactivity

About the company

International Insurance Group, Inc. logo

International Insurance Group, Inc.

Insurance Brokerage & Agencies

International Insurance Group (IIG) is an independent insurance agency providing quality protection for individuals, families and businesses throughout the country. Providing superior customer service and low rates along with our ability to understand our customer’s needs drives the success of our agency. Our Vision is to become a recognized leader in the insurance and financial services arena, by providing our services within the immigrant communities of the United States. Our Mission is to overcome the language and cultural barriers of immigrants, by creating a comfortable climate, where individuals of different nationalities are offered the highest level of insurance and financial services in their own respective language. Our incessant goal is to earn the reputation and trust of our clientele, by building bridges among each nationality, one client at a time. Growth will be fueled by well-served clients who in turn will become our greatest advocates within their respective communities. We currently work with the local communities in 14 different states, their local Romanian communities, and are expanding into the Russian and the Ukrainian communities across the USA. If you have any questions, or would like to contact us regarding a quote or if you would like to join our team, send us an email at: info@insuranceiig.com

Company details

Company typeTPE
IndustryInsurance Brokerage & Agencies
Company size11 - 50

Links

Website LinkedIn See all jobs

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Job description

This is a remote position.

  • We are looking for candidates who are located in Romania or Moldova
  • This is a full time, US hours 8:30AM - 5:00PM EST (3:30PM - 12:00AM RO)
  • Assist our Senior Sales and Retention agents in their sales and retention process
  • Help gather the information from the prospect customer using our communication system (phone, IM and emails)
  • Fill in the info gathered in various Forms, Applications, Carriers sites to generate quotes.
  • Use insurance carrier’s platform & technology timely and accurately
  • Make submissions to underwriters.
  • Email management and follow-up with calls and emails for the missing information and documentation.


Requirements

  • Must speak and write Romanian fluently
  • Comprehension of the English language is a must (written/verbal)Must pass background check
  • PC Skills including MS Office are required; having a technology-oriented attitude is a must
  • Higher education is a plus (business related preferred)
  • Proactive team member, effective collaborator and proactive mindset is a must
  • Ability to effectively organize tasks, manage time, being results-driven and capable of working to tight deadlines




Benefits


1. You can Work from Home.
2. We offer a competitive pay scale & Meal Tickets.
3. You will have career growth opportunities with International Insurance Group.
4. You will become a professional working in the insurance field, in one of the largest industries in the United States.
5. Paid extensive Training & Mentorship Program.
6. Paid Vacation Time, Federal Holidays and paid Bereavement time.  
7. You will be a part of a well-established, 100 employee agency which ranks* in the top 1% of agencies for great customer experience.
8. You will have a voice. We consistently invite our staff to provide feedback about their work experience.
9. You will have the access to represent over 25 top insurance carriers in the industry, throughout 30 states, specializing in personal lines, life, commercial and trucking

Who We Are: 

  • We are a fast-growing insurance agency, headquartered in Northeast Ohio, specializing in serving English as a Second Language Customers (Albanian, Romanian, Russian, Ukrainian speaking customers) in our 30 licensed states.
  • Current Agency size is approximately 100 staff with $45mill in annualized premium.
  • Our long-term 30-year goal is to become a 1,000 Soul Company serving 25 different language groups throughout the United States. 
  • Most of our client interaction is through phone or email. We have an excellent NPS score (91 YTD thru August 2024) and have an excellent group of insurance carrier partners.   
  • We strive to operate with integrity and trust in all we do. You will be part of a work-family environment, driven by our 3 Core Values of Integrity, Impact and Grit.  
  • We strive to honor God and be respectful of each other, our customers, and other stakeholders. Our purpose is to protect and encourage our clients American dream.  
  • ​Check out our home page to find out more about our company: https://insuranceiig.com/career-opportunities/



Salary: 3,000-3,500 RON net (plus meal Tickets & bonuses)

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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