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Community Success Coordinator

Role overview

Qualifications

  • Solid organizational skills, agility and time-management
  • Strong client-facing and teamwork skills
  • Ability to prepare and interpret flowcharts, schedules and step-by-step action plans
  • Project Management Certification is a plus

Responsibilities

  • Responding to queries and concerns raised by community members
  • Assessing all member interactions and processes to become more member-centric
  • Conducting surveys of members to identify pain points and opportunities, including assessing rewards structure
  • Assisting with campaigns to grow the Jamaican community and expand to other countries

Key facts

  • Remote from: Anywhere
  • Full time
  • 0
  • English

Other skills

  • Scheduling
  • Communication
  • Adaptability
  • Leadership
  • Leadership Development
  • Time Management
  • Teamwork
  • Assertiveness
  • Entrepreneurship
  • Organizational Skills
  • Innovation
  • Problem Solving

About the company

Bluedot Insights logo

Bluedot Insights

Blue Dot Data Intelligence Ltd. is a full service research and data intelligence company dedicated to the collection, mining and analyzing data to inform business insight and Intelligence.

Company details

Company typeStartup
Company size11 - 50

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Job description

This is a remote position.

  We are looking for a dynamic individual to support our growing online Insights Community www.bluedotcomuna.com


Major responsibilities headings:

▪       Community Support – Responding to queries and concerns raised by community members

▪       Community Wellness -  Assess all member interactions and processes. We need to become more member-centric to keep them happy and engaged

▪       Community Research - Conduct surveys of members to identify pain points and opportunities. This will include assessing our rewards structure

▪       Community Growth and Expansion – Assisting with campaigns to grow the Jamaican community and expand to other countries

▪       Project Enquiries – Responding to business enquiries for new projects

▪      

 

 

 

2Degree of Supervision received:

▪       Moderate, success in the role requires initiative and problem-solving  

 

 

KNOWLEDGE AND SKILLS

 

LEADERSHIP:

Drive innovation: Generate new or unique solutions and embrace new ideas that help sustain our business.

Entrepreneurial: Deliver results, creating value for the Bluedot brand

Inspire teamwork: collaborate with team to deliver our mission and vision.

Development self and team: Develop self and support others’ development to achieve full potential.

 



Requirements

Solid organizational skills, agility and time-management

Strong client-facing and teamwork skills

An ability to prepare and interpret flowcharts, schedules and step-by-step action plans

Strong Communication skills

Assertive Management and problem-solving skill


Project Management Certification is a plus.


Salary: Attractive

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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