Customer Service Representative II

CRB Consultants is a credit repair company that focuses making sure that consumers receive the best service when working on improving the health of their credit reports while repairing and re-establishing their credit. We work to improve our clients credit reports so that those initial Denials prior to repairing and rebuilding their credit can turn into Approvals after weve worked diligently to repair their credit.

Our mission at CRB Consultants is to improve the credit health of our clients in a timely manner by providing excellent customer service, helpful tools and resources as well as working with the client as a team to achieve a better credit outcome. We strive to help consumers with credit issues restore their credit and build strong credit foundations upon which they can achieve financial goals and move toward the best possible future.

About the Role:

To provide the primary external business interface for customers and the external sales force. Providing a full range of customer service support services including pricing information, lead time inquiries and pro-active sales management. Establishing and maintaining effective relationships with specific managers and end-user customers.

Participating in promotional and reactive sales campaigns will also be part of the CRB/Customer Service Role.

The Main Responsibilities of the Customer Service Role:

• Providing an excellent standard of Customer Service.
• Answering customers queries and questions.
• Sales reporting and tracking day to day progress

Successful candidates will possess the following attributes:

• Have good communication skills.
• Have good organizational skills.
• Be willing to take responsibility and accountability.
• Have experience of working alone and as part of a team.
• Hard working and have a problem solving attitude.
• You must be enthusiastic, motivated and willing to learn

Previous experience is not essential as full training will be given, but office/retail/sales experience would be useful. Whether you're a recent graduate eager to dive into customer sales or a seasoned professional looking for a fresh challenge, seize this opportunity to grow with our client. Apply today and take the next step toward becoming our valued Customer Service Representative! Great Benefits.