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Customer Service Representative (Dutch) - Remote, Greece

Key Facts

Remote From: 
Full time
Dutch, English

Other Skills

  • •
    Customer Service
  • •
    Intercultural Communication
  • •
    Non-Verbal Communication
  • •
    Adaptability
  • •
    Teamwork
  • •
    Physical Flexibility
  • •
    Reliability
  • •
    Empathy
  • •
    Social Skills
  • •
    Problem Solving

Roles & Responsibilities

  • Native or fluent Dutch (spoken and written), plus a good command of English
  • Excellent verbal and written communication and interpersonal skills
  • Familiarity with tools such as Office365, CRM platforms or similar internal systems
  • Problem solving attitude, flexibility, and the ability to adapt to changing priorities

Requirements:

  • Serve as the main point of contact for Dutch-speaking customers via phone and email, handling inquiries and providing timely support
  • Resolve customer issues and clarify bookings, payments, or other service questions
  • Deliver professional, reliable support and ensure customer satisfaction across diverse markets
  • Collaborate with a multicultural team, applying empathy and efficiency to improve customer experience

Job description

About the Role

We are seeking a friendly and communicative Customer Service Representative fluent in Dutch to join a dynamic, international support team in Greece. In this fulltime position, you will be the main point of contact for customers: youll handle inquiries, resolve issues, and clarify bookings, payments or other service questions always delivering professional, reliable support via phone and email. Youll join a multicultural team, working with empathy and efficiency to ensure customer satisfaction across diverse markets.

What You Bring

  • Native or fluent Dutch (spoken and written), plus a good command of English
  • Excellent verbal and written communication and interpersonal skills
  • Familiarity with tools such as Office365, CRM platforms or similar internal systems
  • Problem solving attitude, flexibility, and the ability to adapt to changing priorities
  • Previous experience in customer support or contact centre environments is an advantage
  • Interest in travel or accommodation related services is a plus

Whats On Offer

  • A welcoming, multicultural work environment with full training and ongoing coaching designed to help you succeed from day one
  • Opportunities for professional growth and career development within the company
  • Flexibility: potential for remote work depending on location and circumstances
  • If contract becomes permanent, access to benefits such as private health insurance may be available

Why Greece?

Greece offers a lifestyle many find appealing Mediterranean climate, friendly community, and a relaxed atmosphere that blends work and leisure. The cost of living is generally lower than in many Western European countries: everyday expenses such as housing, food, and transport are more affordable, making it easier to enjoy life without overspending.

Life in Greece also brings a rich cultural and social experience. Whether you're drawn to sunny beaches, historic cities, delicious food, or vibrant nightlife Greece offers a variety of ways to enjoy your free time.

If you're looking for a job that gives you the chance to work in a multicultural environment and you also want to enjoy a high quality of life in a Mediterranean country that balances work, culture, and leisure this Customer Service Representative role in Greece could be a great fit.

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