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Consulting and Operations/Delivery Associate at Rubris

Key Facts

Remote From: 
Austria, United States
Full time
Mid-level (2-5 years)
English

Other Skills

  • Scheduling
  • Microsoft Excel
  • Prioritization
  • Problem Reporting
  • Non-Verbal Communication
  • Relationship Building
  • Virtual Collaboration
  • Time Management
  • Analytical Thinking
  • Detail Oriented
  • Social Skills
  • Problem Solving

Roles & Responsibilities

  • 2+ years of professional experience in client project delivery/management, client success, or data management
  • Bachelor's degree in economics, finance, data analysis, statistics, engineering, or information technology
  • Experience with data management, process design, and cross-functional teams; basic proficiency with Lucidchart and ClickUp, and Excel (tables, arrays, conditional formatting, pivot tables)
  • Excellent communication and interpersonal skills, attention to detail, ability to build strong client and team relationships; comfortable in a technology-driven environment

Requirements:

  • Assist with managing and completing process design, work plans, schedules, and project-related tasks within timelines, including collecting and formatting complex data for upload to the Rubris platform
  • Perform data analysis and reporting as part of the project team
  • Engage with clients and team members, onboard clients, and help them utilize the Rubris technology platform effectively
  • Collaborate in a cross-functional team with shared ownership of outcomes and maintain regular status updates; respond to client inquiries and create detailed task lists and action items

Job description

While we are a fully-remote company, we are accepting candidates who reside and work daily within 2 hours of Eastern Time.

Rubris, a leader in the mass tort legal technology space, is hiring Consulting and Operations Associates to join our team. You will play a critical role in supporting the delivery of high-quality services and delivery to our clients. You will work closely with project team members to assist in the implementation, enhancement and ongoing delivery of legal technology software project solutions in the mass tort space. This role offers the opportunity to gain hands-on experience in software consulting and operations in a dynamic and collaborative fully-remote work environment.

Key responsibilities:

    • Assist with the management and completion of process design, work plans, schedules, and project-related tasks within specified timelines in the collecting complex data in varying formats for upload to our Rubris platform

    • Perform data analysis and reporting as part of the project team

    • Prioritize tasks across multiple projects daily and provide regular status updates for tasks/projects

    • Engage and communicate (written and verbal) with clients and team members

    • Support clients in onboarding and utilizing our Rubris technology platform effectively

    • Manage large amounts of complex data in varying formats for upload to our platform

    • Respond to inquiries from clients and other parties involved in settlements and create detailed task lists and action items

    • Collaborate as part of a team of cross-functional roles with joint ownership of outcomes

    • Be a curious about how your role contributes to the success of the team and business objectives of Rubris

    • Engage, collaborate, and drive results in a remote environment

    What you bring:

    • 2+ years of professional experience with an emphasis on client project delivery/management, client success, or data management

    • Bachelor’s degree, preferably economics, finance, data analysis, statistics, engineering, or information technology

    • Experience working on teams who interact with prominent clients, manage data, and/or design and document processes highly desired

    • Basic understanding of Lucid Chart and Click Up or similar project management tools

    • Excel skills at least at an intermediate level; experience with tables & arrays, conditional formatting, and pivot tables is highly desired

    • Experience in a technological environment extremely helpful

    • Exceptional communication and interpersonal skills

    • Careful and consistent attention to detail and commitment to accuracy

    • Ability to build strong relationships with clients and team members

    • Process-oriented with a great attention to detail and commitment to accuracy.

    • Strong problem-solving and analytical skills

    What We Offer:

    • Fully remote work model, with in-person and virtual collaboration opportunities

    • Paid employee medical, dental, and vision insurance premiums

    • Monthly technology stipend to support your remote work environment

    • 401(k) plan with immediate vesting and employer contributions

    Who is Rubris?

    Rubris provides transformational legal technology and solutions for complex business and legal processes in the mass tort industry. Our data solutions streamline and automate processes to improve efficiency while delivering unprecedented insights and analytics. We value the importance of connecting, collaborating, and celebrating while committing to a mindset of joint ownership of outcomes guided by our Rubris Core Values:

    • Shift your perspectives: Ideas are developed by understanding different viewpoints

    • Be generous: We have better experiences and achieve more when kindness and generosity are abundant

    • Love what you do: Wake up each morning excited to learn new skills, incubate ideas, and tackle fresh challenges

    • Be true to your word: We take our commitments to clients and each other seriously

    • Build strong relationships: Take the time to build strong relationships with colleagues and clients - our technology is built and used by humans

    Our Commitment:.Rubris believes in creating an environment of inclusion and belonging. We advance the most talented individuals regardless of their race, sexual orientation, religion, age, gender, disability status, or any other dimension of diversity. The success of our team members drives the success of our business and promoting a culture in which every team member feels respected and supported creates a workplace in which we all can accomplish our goals. Please alert your recruiter if you require an accommodation during the hiring process.

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