Key Facts

Remote From:

Pennsylvania (USA)

Full time

English

Hard Skills

Electric Power Systems Schematic Diagrams Mechanical Design Shift Scheduling Fault Management Safety Standards Fuel Gas Commissioning Business Communication Positive Psychology

Other Skills

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Microsoft Excel
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Basic Internet Skills
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Microsoft Word
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Microsoft Outlook
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Ability To Meet Deadlines
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Communication
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Strong Work Ethic
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Team Oriented
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Social Skills

Roles & Responsibilities

+7 years of technical field service experience on engines (ideally INNIO Jenbacher engines)
Strong customer service mindset with ability to drive, support, empower and inspire service teams and customers; excellent interpersonal and communication skills
Willingness to work in shift model/on-call and travel (including overnight); fluency in English; basic IT skills
Experience with electrical or mechanical systems; ability to read safety documents, schematics and mechanical diagrams; able to work without direct supervision

Requirements:

Perform preventative maintenance on engines (oil changes, valve adjustments, lubrication and equipment checks)
Troubleshoot and repair engines; diagnose issues using diagnostic equipment and read safety documents, schematics, and mechanical diagrams
Travel as required, including overnight stays; work effectively as part of a team in non-climate-controlled environments
Communicate with customers and internal teams; maintain a positive attitude and strong work ethic

INNIO Group

Sustainable development

About INNIO Group

INNIO is a leading energy solution and service provider that empowers industries and communities to make sustainable energy work today. With our product brands Jenbacher and Waukesha and our digital platform myPlant, INNIO offers innovative solutions for the power generation and compression segments that help industries and communities generate and manage energy sustainably while navigating the fast-changing landscape of traditional and green energy sources. We are individual in scope, but global in scale. With our flexible, scalable, and resilient energy solutions and services, we are enabling our customers to manage the energy transition along the energy value chain wherever they are in their transition journey. INNIO is headquartered in Jenbach (Austria), with other primary operations in Waukesha (Wisconsin, U.S.) and Welland (Ontario, Canada). A team of more than 4,000 experts provides life-cycle support to the more than 55,000 delivered engines globally through a service network in more than 100 countries. INNIO was awarded the Platinum Medal from EcoVadis in 2022 for our outstanding sustainability efforts. For more information, visit the company's website at www.innio.com. Interested in working for us? Klick here: https://careers.innio.com/en Follow us on Instagram (www.innio.com/instagram), Facebook (www.innio.com/facebook), Twitter (www.innio.com/twitter) and YouTube (www.innio.com/youtube). Privacy Policy: https://www.innio.com/en/privacy If you have any concerns, please contact us via communication@innio.com

Company type: Large

Industry: Sustainable development

Founded: 2018

Company size: 1001 - 5000

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Job description

Description

About Us:

The INNIO Advantage:

By combining a rich legacy in power and gas compression space with pioneering technology, INNIO brings our customers affordable, reliable and sustainable energy solutions for today and tomorrow. We are helping to meet today’s energy needs with 64 GW of installed capacity and more than 50,000 of our powerful Jenbacher and Waukesha engines, which can be found in more than 100 countries. And, by harnessing our history of energy industry firsts along with the power of digital innovation, we will continue to deliver for the future.

Northeast Energy Systems ("NES") and Western Energy Systems ("WES"), a division of INNIO, provide fully integrated Combined Heat and Power ("CHP") and Distributed Generation ("DG") power solutions through 10MW power blocks. Jenbacher CHP and DG solutions provide world class electrical-thermal efficiencies with industry leading emissions. Jenbacher CHP and DG Equipment provides best in class fuel flexibility with capabilities for natural gas, biogas, propane, syn gas and automated dual fuel systems.

NES WES has been in business for over 50 years and is known for our great customer service, innovative solution development and ability to adapt to changing markets. We hire the best in their fields -results-focused professionals with the skills to achieve project goals across multiple industries.

Essential Responsibilities:

Must have prior mechanical experience such as automotive, power generation, heavy equipment or diesel engines.
Perform preventative maintenance (oil change, valve adjustment, lube and check equipment)
Experienced using tools (including diagnostic equipment, hand tools, and power tools)
Ability to read, interpret safety documents, schematics and other mechanical diagrams
Experienced in troubleshooting and repairs of an engine.
The ability to work well as part of a team.
Willing to work in non-climate-controlled conditions.
Ability to travel incl. overnight travel.
Strong computer skills including Microsoft Word, Excel, Outlook
Must have a positive attitude, strong work ethic and desire to succeed.
Must be able to communicate via telephone & email

Qualification Requirements:

Strong customer service mindset and strong skills to drive, support,
Empower and inspire the Service teams and Customers +7 years’ experience in a technical role or
extensive years of experience with issue resolution exposure within (Field-)
Service on engines (ideally INNIO Jenbacher engines) Technical attitude, complemented by strong business acumen including basic IT skills
Willingness to work in shift model (depending) and on call
Experience working with electrical or mechanical systems
Fluency in English a must
Good interpersonal skills

Job specific knowledge:

Strong communication skills…experienced in customer communications.
Boundaryless and multi-culture working mindset and team player.
Able to work efficiently without direct supervision.

Preferred:

Multi-working experience with Jenbacher gas engines in the field, operational & commissioning, all engine types.
Jenbacher training certifications: FTB, FTA, CT1, CT2, MR6
Mechanical RCA research and analysis exposure
Previous field experience a bonus

INNIO offers a great work environment, professional development, challenging careers, and competitive compensation. INNIO is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, gender (including pregnancy), sexual orientation, gender identity or expression, age, disability, veteran status or any other characteristics protected by law.

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