Logo for Tunstall Healthcare (UK)

Field Service Engineer

Role overview

Qualifications

  • Electrical/Electronic qualification at NVQ Level 2 or equivalent
  • Full Category B UK driving license (for manual vehicles)
  • Experience of testing Fire Systems
  • Good problem solving and analytical skills

Responsibilities

  • Provide high-quality repair and maintenance service
  • Demonstrate exceptional customer relation and interpersonal skills
  • Work on equipment in customers' homes
  • Maintain/test a variety of electrical/electronic products

Key facts

Other skills

  • Social Skills
  • Problem Solving
  • Analytical Skills
  • Teamwork
  • Time Management
  • Communication

About the company

Tunstall Healthcare (UK) logo

Tunstall Healthcare (UK)

Senior Care & Aging-in-Place Tech

Tunstall has been at the forefront of technology innovation for the health, housing and social care markets for over 65 years. Its pioneering software, hardware and services enable new delivery models which can transform services across the care continuum, and empower people to live independently and with an improved quality of life. Tunstall works with social care providers, healthcare services, housing and retirement living providers and charities in 19 countries, improving the lives of more than five million people, including those living with dementia, learning disabilities, physical disabilities and long-term health conditions. Tunstall’s innovation-led, person-centred Connected Care and Health solutions connect people and integrate services, enabling early intervention to avoid or mitigate adverse events, and improve outcomes. As technology advances, we have the capability to not just react to events, but to predict and even prevent them using data-driven insights. The Tunstall Cognitive Care approach can help to create intelligent, personalised care programmes and effectively allocate resources, making sure those in need have the right levels of support and reassurance.

Company details

Company typeLarge
IndustrySenior Care & Aging-in-Place Tech
Company size1001 - 5000

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Job description

We are currently looking for a Field Service Engineer to join our team and help us to provide the highest quality repair and maintenance service to a select range of company and third-party products in an efficient and professional manner. This role is remote and will cover the Newark/Lincoln/Mansfield/Worksop area.

A bit about us:

Tunstall is a market-leading health and care technology provider.

We’re passionate about ensuring our team reflects the brilliant and unique qualities of the people and communities we support. Our incredible team of around 3,000 colleagues provides life saving and life changing technology and services to millions of people in 18 different countries.

At Tunstall you’ll find a place where you’re valued and celebrated for being yourself. We empower our people to deliver the very best teamwork, innovation and thought leadership by creating an environment where we champion diversity and inclusion. We demonstrate our commitment to diversity and inclusion at each step. From our open, fair, and transparent recruitment processes, through to the many development and career growth opportunities we provide.

Each Tunstall colleague has a superpower… they’re unique. No one else is them, and we think that’s special. Come and join our mission and be part of our team, our One Tunstall team.

What will you be doing in this role?

As a Field Service Engineer at Tunstall, you will need to demonstrate exceptional customer relation and interpersonal skills as you will be dealing with a variety of customers from vulnerable to elderly and working on equipment in their homes.

The Ideal candidate:

To be successful in this role you will have proven experience as a Field Engineer, using your electrical and electronic experience to help maintain/test a variety of products such as: Emergency Lights, Fire Systems and a variety of our electrical/electronic products.

Any experience of working within a field-based role would be desirable, but not essential.

Key skills and experience:

  • An Electrical/Electronic qualification at NVQ Level 2 or equivalent.

  • Full Category B UK driving license (for manual vehicles)

  • Experience of testing Fire Systems.

  • Strong communicator with excellent interpersonal skills.

  • Good problem solving and analytical skills.

  • Able to demonstrate effective team working

  • Effective time management & planning skills.

  • Comfortable working at heights and/or in confined dusty spaces.

  • Experience of working with the elderly or vulnerable.

If you are not sure if you have the relevant skills or experience, then please apply (only takes a few minutes) and let our team review and come back to you.

What we offer:

  • Company vehicle

  • Fuel card

  • Overtime opportunities

  • Enhanced maternity/paternity benefit

  • Company phone

  • Uniform

  • Tools

  • Up to 9% combined pension contribution

  • Free eye tests

  • Retail discounts

  • A warm and welcoming team environment

  • Development and a chance to build a rewarding career

Equal Opportunities at Tunstall
At Tunstall, we’re committed to building a team that reflects the diversity of the communities we serve. We welcome applications from people of all backgrounds, experiences, and abilities, and we celebrate the unique strengths each colleague brings. Our recruitment process is open, fair and inclusive, and we’re dedicated to providing any reasonable adjustments you may need to thrive.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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