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Field Service Engineer

Role overview

Summary

This role focuses on installing, servicing, and repairing homelifts in customers' homes. Stiltz Homelifts is expanding its engineering team to meet growing demand, providing full training and support to help you develop practical skills and advance your career.

Qualifications

  • Hands-on experience with mechanical or electrical equipment, from work, an apprenticeship or a trade.
  • A full driving licence valid in the UK.
  • Confidence working on your own and explaining things clearly to customers.
  • Flexibility to travel across the region, with occasional overnight stays.
  • Preferred: A technical qualification such as an NVQ, SVQ or HNC is useful but NOT essential.

Responsibilities

  • Install Stiltz Homelifts in customers' homes
  • Carry out planned servicing and maintenance
  • Diagnose faults and complete repairs on electrical and mechanical systems
  • Respond to breakdown call-outs on a rota 1-4

Key facts

Hard skills

Other skills

  • Mechanical Aptitude
  • Problem Solving
  • Customer Service
  • Communication

About the company

Stiltz Lifts logo

Stiltz Lifts

  • Industrial Machinery & Equipment
  • SME
  • 201–500
Stiltz Limited is the sole supplier, manufacturer and installer of the Stiltz Homelift - the most innovative, unique and useful home lift on the market. The company started selling lifts in 2010 in the UK and since then has grown rapidly to become a key player in the homelift industry. Stiltz Homelifts was awarded The Queen's Award for Enterprise: International Trade 2020.Headquartered in the West Midlands, the business also has a southern and northern UK base. International expansion is gaining momentum with the USA being a key growth market, followed by Germany, Australia, China and the Middle East.Stiltz Homelifts are designed solely for use in the domestic environment and use unique dual-rail technology to ensure the lift is freestanding in the home and doesn't require load bearing walls. Customers are typically 50+; those who are either starting to find the stairs in their home difficult to manage or those who are looking to future-proof their home for later years.Either way, Stiltz believe that everyone has the right to have attractive yet functional equipment in their homes. The design of the Stiltz Homelift makes sure anyone who is looking for a little help moving around the home can now do so in comfort and style.

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Job description

Installation engineer - Homelifts

Location: Glasgow

Salary range: £29,416 - £31,570 per year (Depending on experience) + Overtime + Call Out Allowance + Company Van

Job Type: Full-time, permanent

Schedule: 40 hours per week (Mon – Fri)

No product experience needed – we provide full training. If you have mechanical or electrical skills and enjoy solving problems, we would love to hear from you.

About the role

As a installation Engineer at Stiltz Homelifts, you will install, service and repair our homelifts in customers' homes. One day you could be fitting a brand-new Stiltz Homelift. The next, you could be fault finding on a breakdown and getting a customer moving again.

You will home based as a mobile engineer, covering Scotland and the north of England. You will work independently day to day, backed by a friendly engineering team and full training from your first week.

Our engineers come from many backgrounds, including automotive, telecoms, manufacturing, rail, electrical and mechanical maintenance, and field service. If your skills are practical and technical, they will transfer.

What you'll do

  • Install our award-winning Stiltz Homelifts in customers' homes

  • Carry out planned servicing and maintenance

  • Diagnose faults and complete repairs on electrical and mechanical systems

  • Respond to breakdown call-outs on a rota 1-4 (Saturday and Sunday only)

  • Look after your van stock, tools and equipment

  • Give every customer a friendly, professional experience

What we offer

  • £29,416 – £31,570 starting salary, depending on experience

  • Paid overtime, call-out allowance and company bonus scheme

  • Company van (for business use / with private use)

  • 25 days' holiday plus bank holidays, and an extra day off for your birthday!

  • Full paid training, with ongoing development and genuine career progression

  • Pension scheme, life assurance and critical illness cover

  • Enhanced cash health plan and wellbeing support

  • Cycle to work scheme, employee discounts and referral rewards

You don’t need experience in homelifts specifically. If you have experience working with mechanical or electrical equipment or transferable technical skill and a positive, practical approach to work, we’ll provide full training and ongoing support to help you succeed.

What you'll need

  • Hands-on experience with mechanical or electrical equipment, from work, an apprenticeship or a trade

  • A full driving licence valid in the UK, as you will drive a company van

  • Confidence working on your own and explaining things clearly to customers

  • Flexibility to travel across the region, with occasional overnight stays

  • A technical qualification such as an NVQ, SVQ or HNC is useful but NOT essential.

The role is a hands-on, physical role involves lifting and working in different areas of customers' homes. We provide full manual handling training.


What Stiltz do

Stiltz design and install homelifts that improve people’s independence and quality of life. As demand continues to grow across the UK and internationally, we are investing in the next generation of engineers.

This is an opportunity to join a growing business where you can develop practical engineering skills, gain valuable industry experience, and build a long-term career. You’ll receive ongoing training and support from day one to help you succeed and progress. APPLY NOW AND START YOUR JOURNEY WITH STILTZ!

Stiltz Homelifts is an equal opportunities employer. We welcome applications from everyone and will support any adjustments you need during the process.

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