Key Facts

Remote From:

Full time

Italian, German, English, French

Hard Skills

Order Delivery Account Management Profitability Management Customer Relationship Marketing Credit Risk Management Shipment Coordination Supply Chain Order Management Financial Integration Copayment Collection And Processing +6 more

Other Skills

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Communication
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Relationship Building

Roles & Responsibilities

Bachelor's degree or higher in Business, Marketing, Computer Science, or related fields
3+ years of B2B account management experience, ideally in SaaS, hardware, or beauty industries (such as skincare, medical aesthetics, salons/spas)
Strong communication, stakeholder management, data-driven decision-making, and risk management skills
Fluency in English and French (written and spoken); Chinese proficiency is a plus; German/Italian is advantageous

Requirements:

Manage client orders by coordinating with Supply Chain, Logistics, and Finance; monitor payments and resolve order issues to ensure client satisfaction
Collaborate cross-functionally with BD, Sales, and internal teams to align delivery and client needs
Foster client relationships through regular check-ins, upselling, feedback gathering, and advocating client-driven improvements
Meet profitability targets, control payment risks, and analyze order data to increase account value

Shanghai BSF Human Resources Co., Ltd

Human Resources, Staffing & Recruiting

About Shanghai BSF Human Resources Co., Ltd

BSF Talent - Recruite all around the world!What we do?One of the problems that many companies face when doing business abroad is how to efficiently recruit high level local talents, which is our core strength.We are Shanghai BSF Human Resources Co., Ltd. with many years of experience in comprehensive human resources services.By integrating experienced human resources consultants from various countries around the world, we can efficiently and cost-effectively build talent systems for our clients.What we can do?Our consultants customize unique recruitment solutions based on each country's employment policies and our clients' business objectives and job responsibilities.By working with us, you can easily find top talent in more than 30 countries around the world.

Company type: Startup

Industry: Human Resources, Staffing & Recruiting

Founded: 2018

Company size: 11 - 50

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Job description

Job brief

Our client is a leading global AI-driven software platform that specializes in providing customized SaaS and app development solutions. With a focus on leveraging AI technology to drive continuous growth, our client is dedicated to delivering innovative solutions for their diverse clientele.

Position Highlights:

Remote Work: Enjoy the flexibility of working from home.
Global Team Atmosphere: Collaborate with a dynamic team from around the world.
Positive Workplace Culture: Experience a friendly and relaxed coworker environment.

As an account manager, you will oversee end-to-end order fulfillment for clients, working closely with BD, Sales, and internal teams to ensure smooth post-contract executionfrom order processing and payment follow-up to delivery coordination. Drive client order profitability while nurturing long-term relationships to maximize repeat business and revenue growth.

Responsibilities

Manage client orders by coordinating with Supply Chain, Logistics, and Finance; monitor payments and resolve order issues to ensure client satisfaction.
Collaborate cross-functionally with BD, Sales, and internal teams to align delivery and client needs.
Foster client relationships through regular check-ins, upselling, feedback gathering, and advocating client-driven improvements.
Meet profitability targets, control payment risks, and analyze order data to increase account value.

Requirements

Fluent in English and French (written/spoken); Chinese proficiency a plus; German/Italian advantageous.
Bachelors degree or higher in Business, Marketing, Computer Science, or related fields.
3+ years B2B account management experience, ideally in SaaS, hardware, or beauty industries (skincare, medical aesthetics, salons/spas).
Strong communication, stakeholder management, data-driven decision-making, and risk management skills.
Candidates with Computer Science major, software development, or coding experience are preferred.