XTN-EA18960 | TECHNICAL BUSINESS ANALYST

The Technical Business Analyst will aid our Engineering team in handling day-to-day technical requests while also providing project support to our Product team. This key role allows Wantable to innovate and develop new products in a fast-paced environment while ensuring that our internal team's needs are met. It requires a team player who can manage multiple tasks, is a stellar communicator, ruthless prioritizer, and master problem solver. Primary responsibilities range from performing user acceptance testing, answering system-related questions, handling ad-hoc technical requests, vetting new feature requests, logging features & bugs, and taking meeting notes.

This position reports directly to the Director of Engineering and will interface with Engineering, Product and all other internal teams at Wantable. 

• Health Insurance/HMO 
• Enjoy unlimited MadMax Coffee
• Diverse learning & growth opportunities
• Accessible Cloud HR platform (Sprout)
• Above standard leaves

• Ability to absorb information and get up to speed quickly
• Act as a knowledgeable resource for our website & backend tool functionality
• Perform quality assurance (QA) testing for new features and bug fixes
• Perform user acceptance testing (UAT) for larger technical projects 
• Ask clarifying questions, reproduce issues and route tasks to appropriate team members
• Assist with Jira task, backlog and sprint organization
• Proactively surface improvements around tools and team processes
• Review bugs and feature requests submitted to our team, taking note of impact, priority and possible solutions
• Create, manage and maintain technical documentation
• Take detailed meeting notes
• Have excellent organization and communication skills 
• Can be effective in managing multiple tasks or issues at once
• Are proactive when it comes to learning new things and surfacing new ideas
• Have the desire to find solutions, but also know when to ask for help
• Are humble in conversation, but confident in your skills
• You are a “doer” who is not afraid to roll up your sleeves and jump in to get the job done

• 3+ years of experience managing or supporting technical projects
• 3+ years of experience with hands-on QA or UAT testing
• 3+ years experience working in a fast-paced Agile environment
• Proficiency with Jira, or equivalent project/task management software
• Excellent English communication skills both oral and written
• Ability to think quickly, clearly and problem-solve on the fly
• Top notch organizational and analytical skills
• Self-motivated with a positive, proactive attitude
• Ability to be available and work within US business hours
  • 8:30am-5:30pm CST (US) // 9:30pm-6:30am PHT (PH)

• College degree in a technical or related field
• Proficiency with MacBook laptops MacOS
• Proficiency with Google Suite (Gmail, Chat, Docs, Sheets), or equivalent software
• Experience writing SQL queries and performing data analysis
• Experience owning and leading technical projects
• Experience contributing to software development lifecycles
• Experience writing technical documentation for features, projects or processes