XTN-3872590 | DIGITAL COORDINATOR

Digital Coordinator is a driven self-starter who loves all aspects of digital distribution - from loading digital campaigns, building eDM campaigns, analytics reporting or troubleshooting HTML code to pressing the send button. Digital Coordinator work most closely with the Digital Operations Manager and Marketing Manager to support our existing email coordinator and digital traffic coordinator

• Health Insurance/HMO 
• Enjoy unlimited MadMax Coffee
• Diverse learning & growth opportunities
• Accessible Cloud HR platform (Sprout)
• Above standard leaves

• Support the marketing team with the execution of email marketing campaigns.
• Manage campaigns for clients across a wide range of websites, handling up to 100 campaigns per week.
• Follow up with clients to obtain creative materials as needed.
• Manage sales team expectations, assisting them in understanding available campaign options.
• Assist the ad services team in delivering campaigns across advertising channels.
• Ensure accuracy and attention to detail while adhering to established processes.
• Execute day-to-day email marketing tasks, including basic HTML coding, testing, and launching campaigns (promotional offers, transactional messages, triggered campaigns).
• Coordinate with internal staff and external clients to ensure proper management of ad campaigns.
• Understand or have the ability to learn marketing automation and campaign setup.
• Maintain strong administrative skills, recognizing the impact of mistakes or missing information on the business and its stakeholders.
• Perform other duties and responsibilities as assigned.

• Confident, resourceful, and able to work with minimal supervision
• Proactive and highly organized
• Strong attention to detail
• Highly collaborative and a good team player
• Excellent customer service and communication skills
• Strong comprehension and problem-solving abilities
• Able to multi-task and prioritize effectively
• Skilled at managing competing priorities while staying on top of details
• Quick learner with demonstrated adaptability
• Proven ability to work effectively under pressure
• Exceptional technical, organizational, and communication skills

• Understanding and experience with Google Ad Manager 360 and Google Ads.
• Working knowledge of Google Analytics.
• In-depth knowledge of HTML.
• Good understanding of CSS.
• Experience loading and running eDM campaigns through Mailchimp or similar platforms.
• Experience working with Salesforce.
• Experience with Mailchimp.
• Experience with CMS platforms (e.g., WordPress, Joomla).