Key Facts

Remote From:

Full time

Senior (5-10 years)

English

Hard Skills

Technical Writing Software Documentation Application Programming Interface (API) Atlassian Confluence Digital File Management Field Notes Language Translation Markdown Enterprise Messaging Systems Tutorials Notion (Software) Swift (Programming Language) ISO 20022 Payments Industry Cryptocurrency Cross-Functional Collaboration Information Structure Stakeholder Communications

Other Skills

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Information Organization
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Information Gathering
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Collaboration
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Information Gathering

Roles & Responsibilities

4-7 years of experience as a technical writer or similar documentation-focused role
Strong experience writing documentation for software platforms, APIs, and complex technical products
Able to translate technical concepts (back-end services, APIs, messaging, integration flows) into clear, concise content
Comfortable documenting REST APIs, data models, and integration guides for developers and technical stakeholders

Requirements:

Create clear, structured documentation for internal teams and external clients, including APIs, data models, and integration guides
Collaborate closely with engineers, product managers, and support teams to gather information and validate accuracy
Maintain product documentation, how-to guides, release notes, and FAQs with proper information architecture, versioning, and reuse
Utilize common documentation tools (Markdown, static site generators, Confluence, Notion) to publish and manage docs

Job description

Job Title - Technical Writer

Our client is building a modern cross-border payments and financial infrastructure platform (exchange, clearing, messaging, digital currency) for banks and financial institutions. We are looking for a Technical Writer to create clear, structured documentation for both internal teams and external clients.

Profile summary

* 4–7 years of experience as a technical writer or similar documentation-focused role

* Strong experience writing documentation for software platforms, APIs, and complex technical products

* Able to translate technical concepts (back-end services, APIs, messaging, integration flows) into clear, concise content

* Comfortable documenting REST APIs, data models, and integration guides for developers and technical stakeholders

* Experience creating and maintaining product documentation, how-to guides, release notes, and FAQs

* Strong information architecture skills: structuring docs, navigation, versioning, and re-use

* Hands-on with common documentation tools (Markdown, static site generators, Confluence, Notion, or similar)

* Ability to collaborate closely with engineers, product managers, and support teams to gather information and validate accuracy

* Bonus: experience in fintech/payments, cross-border transfers, ISO 20022/SWIFT, or B2B SaaS products

Languages and location

* Fluent English is a must (written and spoken)

* Location: remote (with good overlap to EMEA/Middle East time zones preferred)

This role is ideal for someone who enjoys bringing structure and clarity to complex systems and wants to help make a next-generation financial platform understandable and easy to adopt.

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