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XTN-EC6B442 | CROSS-CHANNEL SALES DEVELOPMENT REPRESENTATIVE

Key Facts

Remote From: 
Japan, Singapore, Ireland
Full time
Mid-level (2-5 years)
English

Other Skills

  • •
    Rapport Building
  • •
    Communication
  • •
    Ethical Standards And Conduct
  • •
    Resourcefulness
  • •
    Detail Oriented
  • •
    Self-Motivation

Roles & Responsibilities

  • Minimum 2 years of lead generation, cold calling, and outbound sales experience with a proven track record of success.
  • Experience in SaaS, ecommerce, and/or digital technology.
  • Outstanding communication, negotiation, and objection-handling skills with a proven ability to build relationships and close deals.
  • Familiarity with CRM and outbound sales tools (HubSpot preferred; Apollo and Dialpad a plus).

Requirements:

  • Develop and maintain a sustained pipeline of business opportunities by actively prospecting new relationships through management-provided lead lists and self-generated leads.
  • Follow established XDR processes, daily call rates, scripts, and contact cadences, applying your skills to engage prospects.
  • Articulate Maropost's value proposition and demonstrate a deep understanding of our products and the retail market; forecast and report activity using HubSpot.
  • Represent Maropost professionally to clients, prospects, partners, and colleagues; collaborate with Sales and Partner Account Management teams and provide ongoing feedback on the XDR cycle.

Job description

This role is focused on qualifying and managing a pipeline of new retail Business Opportunities for the outbound Sales Team for the Maropost Software Suite (Retail Express, Neto, Merchandising Cloud, Marketing Cloud, Commerce Cloud, Service Cloud and more). As a Cross-Channel Sales Development Representative (XDR), you’ll focus on outreach, prospecting, and lead qualification.

The role will focus on connecting with as many leads as possible and determining if they're good customer fits, then moving leads through the sales pipeline.

  • Primarily a remote work arrangement with access to 30+ KMC pro-working sites in the country.
  • HMO Benefit with a PHP 200,000 maximum benefit limit on day one.
  • One free dependent covered under the HMO plan, with a maximum benefit limit of PHP 200,000 on day one.
  • Up to ten (10) Personal time-offs in the first year of employment.
  • Carried over leaves from the preceding year.
  • Group Life Insurance (GLI) worth PHP 1,000,000.
  • Premium pays, including night differential rate, holiday, and overtime pay.
  • Entry into an international brand that is growing in the Australian marketplace.

Everything we do is for our customers! Featured on Deloitte's Technology Fast 500 list and G2's leaderboard, Maropost offers a unified commerce experience that our customers need, transforming ecommerce, retail, marketing automation, merchandising, helpdesk and AI operations with one platform designed to scale for fast-growing businesses. With a relentless focus on our customers’ success, we are motivated by customer obsession, extreme urgency, excellence and resourcefulness to power 5,000+ global brands while we head to 100,000+.

Driven by the same customer-centric mentality as above, we empower businesses to achieve their goals and grow alongside us. If you're a driver and not a passenger and are ready to make a significant impact and be part of our transformative journey, Maropost is the place for you.

  • Reporting to the Sales Manager, you’ll work closely with the Sales team and our Partner Account Management team. Develop and deliver a sustained pipeline of business opportunities by actively prospecting new relationships through lead contact lists provided by management, and through other self-generated leads as prescribed.
  • Follow the established XDR processes, daily call rates, scripts and contact cadences, and complement this with your own skills and experience.
  • Effectively and independently deliver the Maropost value proposition, demonstrating a high understanding of our products and the retail market.
  • Consistently and regularly use the Company CRM (HubSpot) as instructed to provide timely and accurate forecasting and reporting of activity within the SDR function.
  • Understand internal XDR Opportunity & Sales Stages, and consistently and accurately complete all information relating the opportunity to facilitate to movement to the next stage of the process, for eventual acceptance by the sales team as a Sales Qualified Opportunity.
  • Appropriately engage management and staff in the XDR Opportunity Cycle and provide ongoing feedback.
  • Represent Maropost in a professional and ethical manner to clients, prospects, partners, and fellow colleagues.
  • Minimum 2 years of lead generation, cold calling and outbound sales experience with a proven track record of success.
  • Previous sales experience, ideally in an SDR role.
  • Proven ability in a solution or challenger sales methodology.
  • Outstanding communicator, influencer and negotiator with a proven ability to overcome objections and close deals.
  • Self-motivated and target driven, you have a no fear approach to business development.
  • Ability to build rapport and develop strong business relationships.
  • Possess a high level of personal integrity and initiative and you can be trusted to work autonomously.
  • Structured approach to maximising sales opportunities and pipeline activity.
  • Experience in SaaS, ecommerce and/or digital technology.
  • Previous experience with Hubspot, Apollo, Dialpad favourable (but not essential).

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