XTN-0F30325 | TECHNICAL SUPPORT COORDINATOR

We are proactively building a pipeline of talent to support our technical coordination, design assistance, and customer support capabilities. This role contributes to delivering accurate technical outputs, supporting sales and operations teams, and ensuring smooth coordination across internal and external stakeholders.

You will work closely with cross-functional teams to assist in technical documentation, basic design requirements, and coordination activities aligned with business needs.

• Health Insurance/HMO
• Diverse learning & growth opportunities
• Accessible Cloud HR platform (Sprout)
• Above standard leaves

• Support preparation of quotations, product selections, and order-related documentation
• Assist in producing technical drawings and layouts (e.g., CAD) based on project requirements
• Coordinate with internal teams such as sales, operations, and technical staff to ensure alignment on project details
• Provide support in addressing customer-related technical queries in collaboration with the sales team
• Maintain accurate records, documentation, and tracking of technical requests and outputs
• Contribute to process improvements and standardization within technical support functions

• Background in technical support, engineering support, or related coordination roles
• Exposure to CAD tools and basic design work is an advantage
• Proficiency in Microsoft Office tools, particularly Excel
• Strong communication and coordination skills across teams
• Detail-oriented with the ability to manage multiple tasks effectively

• Experience or exposure in HVAC or related industries is an advantage
• Educational background in Engineering or a related field is a plus, but not required
• Early-career professionals with strong learning agility are welcome to apply