Swedish Speaking Automotive Customer Advisor -Remote in Greece

Patrique Mercier Recruitment FR is thrilled to offer a position for a Swedish Speaking Automotive Customer Advisor. This exciting role is tailored for individuals who have a passion for the automotive industry and are dedicated to providing exceptional service to Swedish-speaking customers.

Responsibilities

• Deliver high-quality assistance to Swedish-speaking customers via live chat, email, and telephone.
• Respond to customer inquiries about automotive products, services, and technical support efficiently.
• Guide customers through product features and benefits to enhance their overall satisfaction.
• Collect customer feedback and insights to help improve service and product offerings.
• Collaborate with internal departments to address and resolve customer issues effectively.
• Stay informed about automotive trends and new product developments to provide accurate information to customers.
• Maintain comprehensive records of customer interactions in the CRM system for tracking purposes.

Requirements

• Fluency in Swedish and English, both written and spoken.
• Previous experience in customer service, ideally within the automotive industry.
• Strong interest in automotive products and knowledge of the industry.
• Excellent communication and interpersonal skills focused on customer satisfaction.
• Proficiency in customer service tools alongside Microsoft Office applications.
• Ability to solve problems efficiently and work in a dynamic environment.
• Willingness to work flexible hours, including evenings and weekends as necessary.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...