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Danish Speaking Frontline Support Representative -Remote in Greece

Key Facts

Remote From: 
Full time
Entry-level / graduate
Danish, English

Other Skills

  • •
    Customer Service
  • •
    Basic Internet Skills
  • •
    Troubleshooting (Problem Solving)
  • •
    Problem Reporting
  • •
    Customer Service
  • •
    Communication
  • •
    Adaptability
  • •
    Multitasking
  • •
    Teamwork
  • •
    Time Management
  • •
    Social Skills
  • •
    Enthusiasm
  • •
    Problem Solving

Roles & Responsibilities

  • Fluency in Danish and English, both written and spoken
  • Prior experience in customer service or a similar support role
  • Excellent communication and interpersonal skills
  • Familiarity with CRM software and basic computer skills

Requirements:

  • Provide high-quality frontline support to Danish-speaking clients via phone, email, and live chat
  • Assist customers with inquiries related to products, services, and account issues
  • Troubleshoot and resolve customer complaints efficiently to enhance overall satisfaction
  • Document all customer interactions accurately in the CRM system for effective follow-up and reporting

Job description

Patrique Mercier Recruitment FR is pleased to announce a new opportunity for a Danish Speaking Frontline Support Representative. This role is ideal for individuals who are committed to delivering exceptional customer service and support to Danish-speaking clients. Be a vital part of our team and help us maintain our reputation for outstanding client care.


Responsibilities

  • Provide high-quality frontline support to Danish-speaking clients via phone, email, and live chat.
  • Assist customers with inquiries related to products, services, and account issues.
  • Troubleshoot and resolve customer complaints efficiently to enhance overall satisfaction.
  • Document all customer interactions accurately in the CRM system for effective follow-up and reporting.
  • Work collaboratively with team members to ensure high service standards and improve customer experiences.
  • Identify opportunities for service enhancements and contribute to implementing best practices.
  • Keep updated about company products and services to provide accurate information to clients.

Requirements

  • Fluency in Danish and English, both written and spoken.
  • Prior experience in customer service or a similar support role is a plus.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving capabilities with a customer-centric approach.
  • Able to thrive in a fast-paced environment and manage multiple tasks effectively.
  • Familiarity with CRM software and basic computer skills.
  • Enthusiastic attitude and a commitment to providing outstanding service.

Benefits

  1. Competitive Monthly Salary
  2. Monthly Performance Bonus
  3. Fully Paid Training
  4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
  5. Health Insurance
  6. Private Health Insurance
  7. 2 Extra Salaries Per Year
  8. And Much More...

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