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Danish Speaking Customer Loyalty Advisor -Remote in Greece

Key Facts

Remote From: 
Full time
Danish, English

Other Skills

  • •
    Customer Service
  • •
    Microsoft Office
  • •
    Record Keeping
  • •
    Relationship Building
  • •
    Communication
  • •
    Adaptability
  • •
    Teamwork
  • •
    Proactivity
  • •
    Analytical Thinking
  • •
    Social Skills
  • •
    Problem Solving

Job description

Patrique Mercier Recruitment FR is delighted to announce a fantastic opportunity for a Danish Speaking Customer Loyalty Advisor. This position is designed for individuals who are passionate about delivering exceptional customer service and keen on fostering customer loyalty through meaningful interactions.


Responsibilities

  • Provide exemplary support to Danish-speaking customers, focusing on building lasting relationships and enhancing loyalty.
  • Handle customer inquiries regarding accounts, products, and loyalty programs with professionalism and care.
  • Proactively engage with customers to provide updates, resolve issues, and collect feedback to improve the customer experience.
  • Promote loyalty initiatives, clearly communicating benefits to encourage ongoing customer engagement with the brand.
  • Collaborate with various departments to ensure an outstanding customer service experience and swift resolution of issues.
  • Monitor and analyze customer feedback and loyalty data to recommend enhancements in service and support.
  • Maintain detailed records of customer interactions and insights in the CRM system for tracking and analysis.

Requirements

  • Fluency in Danish and English, both written and spoken.
  • Experience in customer service or customer loyalty roles, ideally within retail or service industries.
  • Excellent communication and interpersonal skills, with a commitment to customer satisfaction.
  • Familiarity with CRM software and adeptness in Microsoft Office applications.
  • Analytical mindset with strong problem-solving abilities and a proactive approach.
  • Able to work effectively in a team environment and adapt to diverse customer needs.
  • Availability to work flexible hours, including evenings and weekends as necessary.

Benefits

  1. Competitive Monthly Salary
  2. Monthly Performance Bonus
  3. Fully Paid Training
  4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
  5. Health Insurance
  6. Private Health Insurance
  7. 2 Extra Salaries Per Year
  8. And Much More...

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