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Spanish Speaking Corporate Customer Advisor -Remote in Greece

Key Facts

Remote From: 
Full time
Entry-level / graduate
English, Spanish

Other Skills

  • •
    Microsoft Office
  • •
    Professionalism
  • •
    Communication
  • •
    Analytical Skills
  • •
    Adaptability
  • •
    Teamwork
  • •
    Social Skills
  • •
    Problem Solving

Roles & Responsibilities

  • Fluency in Spanish and English (written and spoken)
  • Prior experience in customer service, especially in a corporate or B2B context
  • Exceptional communication and interpersonal skills with a strong commitment to customer satisfaction
  • Familiarity with customer service applications and Microsoft Office Suite

Requirements:

  • Deliver exceptional support to Spanish-speaking corporate clients through phone, email, and live chat
  • Assist customers with inquiries related to corporate accounts, product options, and service concerns
  • Log all customer interactions and manage inquiries using the CRM system for accurate tracking and reporting
  • Engage with sales and technical support teams to resolve customer issues and continually enhance service delivery

Job description

Patrique Mercier Recruitment FR is excited to announce an excellent opportunity for a Spanish Speaking Corporate Customer Advisor. This dynamic role is ideal for individuals who are enthusiastic about providing top-notch customer service and thrive in a corporate atmosphere where client satisfaction is a priority.


Responsibilities

  • Deliver exceptional support to Spanish-speaking corporate clients through multiple communication channels including phone, email, and live chat.
  • Assist customers with inquiries related to their corporate accounts, product options, and service concerns.
  • Cultivate and maintain strong relationships with clients by efficiently addressing their needs and fostering trust.
  • Educate corporate customers about company products and services to ensure they receive optimal value.
  • Log all customer interactions and manage inquiries using the CRM system for accurate tracking and reporting.
  • Engage with sales and technical support teams to resolve customer issues and continually enhance service delivery.
  • Collect and analyze customer feedback to identify areas for service improvement.

Requirements

  • Fluency in Spanish and English, both written and spoken.
  • Prior experience in customer service, especially in a corporate or B2B context.
  • Strong understanding of corporate customer requirements and a professional approach.
  • Exceptional communication and interpersonal skills, with a strong commitment to customer satisfaction.
  • Familiarity with customer service applications and the Microsoft Office Suite.
  • Ability to analyze problems and implement effective solutions in a fast-paced environment.
  • Flexibility to work varied hours, including evenings and weekends as needed.

Benefits

  1. Competitive Monthly Salary
  2. Monthly Performance Bonus
  3. Fully Paid Training
  4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
  5. Health Insurance
  6. Private Health Insurance
  7. 2 Extra Salaries Per Year
  8. And Much More...

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